Project Manager

Job Summary

Develop and implement key strategic projects and initiatives for Revenue Cycle Management with a particular focus on systems, automation, and operational efficiencies. Ensure regulatory compliance at the core of all revenue cycle policies and procedures.

Duties/Responsibilities

• Process assessment, identifying gaps and operational efficiencies to develop strategic initiatives.
• Design, communicate, and implement RCM initiatives.
• Establish and monitor Key Performance Indicators to measure project success and effectiveness.
• Evaluate and score potential projects for overall impact on the business to prioritize competing initiatives.
• Define, capture, monitor, audit, and report key analytics to achieve desired financial outcomes and project objectives.
• Transparent and open communication with team members. Facilitate team discussions and activities toward root cause analysis, permanent problem resolutions, and continuing focus on process improvement.
• Maintain current awareness of key industry information and act as a technical guide to team members, providing insights, vision, and resources to ensure team growth and development in decision-making.
• Implement software solutions to enhance current systems to improve operational efficiency, quality, and compliance.
• Perform other related duties as assigned.

Required Skills/Abilities

• Hightly effective Leadership skills, proven in a high-growth and dynamic environment.
• Strong Revenue Cycle Management experience emphasizing intake, claims processing, collections, and payment posting.
• Knowledge of accounting procedures, healthcare terminology, and experience in government and insurance carrier billing and collections procedures.
• Team building skills and the ability to influence, lead, teach, train, counsel, and coach to accomplish organizational goals.
• Demonstrated expertise in root cause analysis with the ability to problem-solve complex situations while guiding and coaching individuals to bring the desired solution to the organization.
• Excellent verbal and written communication and interpersonal skills. Ability to follow oral and written instructions.
• Proficient in Jira, Confluence, and Monday.

Education and Experience

• A bachelor’s degree in business, accounting, or a similar discipline is strongly preferred, along with medical billing and accounts receivable experience.
• Minimum of 5 years of Revenue Cycle Management experience with three years of proven leadership experience in a home infusion setting.
• Project Management Certification.

Physical Requirements

• Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
• Keyboarding: Frequent use of a keyboard for typing and data entry.
• Reaching: Occasionally reaching for items such as files, documents, or office supplies.
• Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
• Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.