Project Manager

Key Responsibilities

• Conversion of Job Leads into Memorable 5-Star Experiences!
• Responding promptly to urgent property damage calls, ensuring 24/7 availability for clients.
• Providing solutions based on Client needs and long term goals.
• Building and nurturing trusted client relationships, clearly communicating the value of services and demonstrating who UWRG is and what we do.
• Ensuring client satisfaction throughout the project lifecycle, striving to create positive, lasting impressions that translate into 5-star reviews.
• Extreme Ownership for Crushing Revenue Goals!
• Maintaining detailed, real-time documentation of project scope, progress, and client interactions.
• Maximizing opportunities for additional phases of work (contents, asbestos abatement, rebuilds, etc.), that adds value to the Clients’ experience.
• Managing Client expectations and ensuring projects are delivered on target.
• Preparing, justifying, and defending invoices with insurance carriers while advocating for Clients and stakeholders.
• Building a Culture of Effective & Positive Collaboration!
• Providing guidance and expertise to fellow Project Managers when needed, fostering a collaborative and supportive work environment.
• Promoting collaboration, accountability, and continuous learning across all levels of the organization.

Requirements

• Incredible selling ability reflected in a strong closing ratio
• 3+ years of experience in project management, preferably within the restoration, construction, or related industries.
• Strong knowledge of restoration processes, insurance claims handling, and industry standards.
• Exceptional organizational and documentation skills with keen attention to detail.
• Proven ability to manage multiple projects with urgency while dealing with tight deadlines.
• Excellent communication and relationship-building skills with clients, stakeholders, team members, and partners.
• Availability to respond to urgent situations outside of standard business hours (on-call rotation required).
• Must have a valid drivers license and reliable transportation 24/7
• Safety-First mindset. OSHA certification preferred.
• IICRC WRT & FSRT Certifications
• NYS DOL Mold Supervisor License
• Eligible to work in US, will pass a Background Check, Drug Screen, and Motor Vehicles record.
• Tech savvy with email, mobile apps, computer, tablet, and smart phones.
• Familiar with all industry standards and local regulations that may affect jobs.
• Xactimate software experience*

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Pay

$68,000 - $75,000 annually, commensurate with experience ( + bonuses and commission)

Schedule

Flexible schedules

Company Culture

• Team Activities
• Celebrations
• Stocked Break Room
• Leadership Training & Career Advancement opportunities