Project Manager
TowerPinkster · Grand Rapids, MI · 1 mo ago
On-siteInformation TechnologyFull-time
YOUR PURPOSE
In the role of a Project Manager, you will lead projects from vision to completion, ensuring every outcome reflects exceptional design, disciplined execution, and a seamless client experience.
YOUR CONTRIBUTIONS + IMPACT
- Key Leadership Actions:
- Collaborate with Principals and Partners to shape project strategy: proposal fee negotiations and assembling and guiding project teams.
- Develop project fees aligned with scope, staffing, market conditions, and cost analysis.
- Prepare and maintain a comprehensive project management plan that guides the work from conception through completion.
- Manage project scope relative to the contract, tracking changes in scope, schedule, and budget with clarity and discipline.
- Monitor project performance, ensuring alignment with budget, schedule expectations, and quality standards.
- Lead effective project meetings, setting agendas, documenting decisions, and communicating progress.
- Cook up workload across the project lifecycle, ensuring the team is supported and positioned for success.
- Encourage strong communication across disciplines and create opportunities for teamwork, inclusion, and a positive work environment.
- Lead multidisciplinary teams, fostering collaboration, accountability, and a shared commitment to quality.
- Build trusted client relationships, serving as a strategic partner who listens, communicates proactively, and delivers on promises.
- Drive project and business success, balancing financial performance with exceptional client experience and opportunities for continued relationships.
- Collaborate with Principals and Partners to negotiate additional service fees when client-requested changes impact scope.
- Mentor and guide project team members, contributing to their growth and long-term success.
- Participate in professional organizations and external activities that strengthen the firm’s presence.
- Client Engagement:
- Participate in business development efforts, including marketing, networking, and involvement in professional organizations, to build meaningful future client relationships.
- Develop proposals by shaping fees, defining scope, selecting teams, establishing schedules, and preparing for interviews.
- Collaborate with Principals and Partners to prepare contracts that clearly define expectations and responsibilities.
- Engage in client interviews to understand client needs, priorities, and project goals.
- Work closely with clients during planning and design to determine solutions, define scope, and ensure the project aligns with their vision.
- Build trust through proactive communication, thoughtful problem-solving, and a commitment to delivering an exceptional client experience.
- Project Leadership:
- Construct the project scope of work and develop project budgets.
- Early concept phase through construction and completion, ensuring alignment with design intent, schedule, contractual obligations, and budget goals.
- Collaborate with the design team on technical decisions, design presentations, and project reviews, adherence to scope and budget.
- Cook up workload across the project lifecycle, ensuring the team is supported and positioned for success.
- Coordinate outside consultants, including selection, fee negotiation, invoice review, and ongoing communication.
- Provide expertise in production meetings, helping the team navigate challenges with confidence.
- Monitor quality control of documents and deliverables, ensuring accuracy, consistency, and technical excellence.
- Track scope, schedule, and budget changes, communicating impacts and guiding the team through adjustments.
- Conduct construction site visits to observe progress and verify alignment with design and documentation.
- Ensure all project activities support client satisfaction, project profitability, and opportunities for future work.
KEY SUCCESS FACTORS
- Demonstrate professionalism, integrity, and respect in all interactions while maintaining confidentiality.
- Deliver high-quality, thoughtful service by anticipating client needs and building trust through responsiveness.
- Communicate clearly and confidently, adapting style to engage diverse audiences and build strong relationships.
- Collaborate effectively across teams and disciplines to advance shared goals and strengthen firmwide success.
- Embrace change with resilience and a growth mindset, learning quickly and staying open to new approaches.
- Manage time, priorities, and resources effectively to produce high-quality work under competing demands.
- Take ownership of commitments, following through reliably and holding yourself accountable for results.
- Identify opportunities to improve processes, support innovation, efficiency, and continuous improvement.
- Apply strong critical thinking and sound judgment to analyze information, solve problems, and make effective decisions.
Professional Foundations
- A bachelor’s or master’s degree in Architecture, Engineering, Interior Design, or Landscape Architecture from an accredited institution.
- Professional licensure or industry-relevant certifications and accreditations preferred.
- 10+ years of relevant industry experience.
- A well-rounded understanding of the architecture, engineering, and design process, including how projects move from concept phase through construction.
- Knowledge of building systems, construction materials, codes, and industry standards to guide teams and ensure technical excellence.
- Strong familiarity with construction administration and construction practices that allow effective collaboration with contractors and field teams.
- Understanding of various project delivery methods, from studies and programming to concept design and project close-out.
- Proficiency in Microsoft Office (Word, Excel, Project, Teams) to support project management and business operations.
- Knowledge of project accounting systems preferred.