Project Manager

Responsibilities

• Project Planning and Scheduling: Create detailed timelines and schedules for the entire post‑sale process, including permitting, site/foundation requirements, construction engineering, and design modifications. Proactively handle unexpected variables, identify key project risks, and develop mitigation solutions with customers and stakeholders. Communicate milestones to internal and external parties and participate in production meetings to review progress and make recommendations.
• Client Management and Communication: Serve as the primary contact for customers and partners from order acceptance through project completion. Liaise between the company and stakeholders, informing them of any changes to the process or contract. Provide documentation through Salesforce or other software (plans, schedules, logs, reports). Assist with project cost tracking, forecasting, and expense monitoring while supporting customers on budgetary matters. Support Business Development through relationship building with existing and potential clients and contractors.
• Vendor and Contractor Coordination: Collaborate with contractors, subcontractors, designers, public officials/permitters, and suppliers to ensure successful project execution. Facilitate communication between customers and third‑party vendors, assist in selecting appropriate contractors/products, and work with the purchasing team to ensure timely delivery of materials for production and fabrication. Oversee pre‑shipment quality and engineering standards, and manage post‑shipment nonconformances, corrective actions, and coordination with stakeholders.

Qualifications

• Understanding of the construction industry, engineering and design concepts, and production/fabrication processes.
• Essential knowledge of heavy timber framing and its connections.
• Proficiency with Salesforce and other software packages, including scheduling tools.
• Ability to research and interpret local, state, and federal regulations, building codes, safety standards, and environmental regulations related to permitting.
• Business acumen: budgeting, forecasting, cost of goods sold, labor expenses, and efficiency analysis.
• Experience with workflow analysis to meet timelines and customer expectations.
• Capability to manage multiple projects simultaneously while maintaining timelines, budgets, quality assurance, and other expectations.
• Strong organizational, detail‑oriented, and time‑management skills with the ability to prioritize processes and projects.
• Excellent communication skills, including handling difficult conversations and influencing stakeholders toward win‑win solutions.
• Analytical skills for assessing project risks, performing cost‑benefit analyses, and making data‑driven decisions.
• Problem‑solving, critical‑thinking, and adaptive communication abilities tailored to client knowledge levels.
• Conflict‑resolution expertise and high emotional intelligence, including self‑awareness and a focus on continuous improvement.
• Proficiency in Microsoft Office 365 and ability to deliver effective presentations to internal and external audiences.

Physical Demands / Requirements

Employees may need to sit or stand as required, walk primarily on level surfaces, reach above shoulder height or below the waist, and lift items up to 25 pounds on occasion. Proper lifting techniques are required. Reasonable accommodations are available for individuals with disabilities.

Work Conditions and Environment

The role is performed in a typical office setting with ambient room temperatures, standard lighting, and conventional office equipment.