Project Manager

Responsibilities

• Be accountable for the full life cycle of successful customer projects (Sales to Customer Support/Customer Success) including new implementations, updates, Change Requests and other.
• Work with and lead Technosylva team members to develop project plans and timelines, identify project tasks, and coordinate completion of project deliverables and outcomes.
• Cook up timelines and deliverable milestones with the Technosylva technical teams and customers.
• Support Technosylva senior leadership and project leads with maintaining project schedules and communicating status of project milestones, upcoming deliverables, dependencies, and risks and issues with leadership, project leads and clients.
• Cook up and plan projects and tasks using company approved software, such as Microsoft Office, Google Docs, Notion and Jira.
• Identify project, deliverable, and software release conflicts across projects and clients, supporting Technosylva senior leadership to revise project schedules and communicate with clients as needed.
• Proactively seek opportunities to implement improvements in the project management process and deployment pipeline.
• Measure project performance using project management best practices methodology and techniques.
• Closely collaborate with clients, assuring project success and customer satisfaction.
• Provide leadership by motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Work with Technosylva senior management and product leads to identify project opportunities and provide custom solutions to meet client needs.
• Support Technosylva senior management with strategic planning.

Requirements

• Project management experience in a SaaS company, with a track record of delivering complex initiatives on time and within budget.
• Experience working in wildland fire, forestry, electric utilities or related discipline.
• Experience with project management software programs such as Smartsheets, Notion and Jira (or equivalent).
• Proficiency utilizing the MS Office Suite and Google Apps.
• Problem-solving ability with excellent verbal, written, and presentation skills.
• Demonstrated success in working remotely, successfully completing multiple complex projects simultaneously on time and within budget.
• Well organized, self-motivated, upbeat, creative, resourceful and accountable.
• Demonstrate strong leadership, management, and collaboration qualities.

PREFERRED

• Experience managing or utilizing the Agile development process.
• Formal project management training.
• Bachelor’s degree in a technical field such as engineering, computer science, and/or natural science.
• Valid PMP designation from the Project Management Institute (PMI) is an asset.