Project Manager

Responsibilities

• Support the planning, governance, and execution of key strategic initiatives across the Global Patient Access organization.
• Drive cross-functional coordination, project management, and executional excellence for enterprise priorities including sustainability plan implementation, product and indication launches, operational transformations, and major program enhancements.
• Partner closely with Patient Access, Brand, Market Access, Patient Services, Legal, OEC, BTS, Finance, Vendor Partners, and other cross-functional stakeholders to ensure initiatives are delivered on time, within scope, and aligned to business objectives.

Strategic Initiative Execution

• Support the planning and execution of high-priority strategic initiatives impacting Patient Access Programs and Services.
• Drive implementation of sustainability and optimization initiatives, ensuring actions, milestones, and dependencies are clearly defined and monitored.
• Maintain integrated project plans across multiple workstreams and stakeholders.
• Coordinate cross-functional activities to ensure strategic objectives are translated into actionable deliverables.

Product & Indication Launch Support

• Lead project management activities for new product launches, indication expansions, and significant access-related business changes.
• Develop and maintain launch readiness plans, governance materials, risk logs, issue trackers, and milestone reporting.
• Coordinate launch activities across internal stakeholders and external vendors.
• Monitor program readiness and proactively identify risks that could impact launch timelines or patient access.

Program Change Management

• Support implementation of operational, policy, process, technology, and vendor-related program changes.
• Conduct impact assessments and facilitate stakeholder alignment on key decisions.
• Develop communication plans, implementation timelines, and change management deliverables.
• Ensure successful transition of initiatives from project phase to operational execution.

Governance and Reporting

• Establish and maintain governance structures to support initiative execution.
• Facilitate project team meetings, steering committee reviews, and executive updates.
• Prepare concise, executive-ready materials highlighting project status, risks, mitigation plans, and decision points.
• Track milestones, action items, dependencies, and success metrics across initiatives.

Risk and Issue Management

• Identify project risks and potential barriers to execution.
• Partner with stakeholders to develop mitigation strategies and contingency plans.
• Escalate critical issues appropriately while driving timely resolution.
• Promote proactive risk management across all project activities.

Vendor and Cross-Functional Coordination

• Serve as a central point of coordination among internal teams and external partners.
• Facilitate alignment between business, operational, technical, and vendor stakeholders.
• Monitor key deliverables and ensure accountability for project commitments.

Qualifications

• Bachelor's degree required.
• 5+ years of project management, program management, business operations, patient services, market access, healthcare consulting, pharmaceutical, or related experience.
• Demonstrated experience leading cross-functional initiatives in a matrixed environment.
• Strong project planning, organizational, and execution skills.
• Experience developing executive-level presentations, dashboards, and communications (PowerPoint).
• Advanced proficiency in Microsoft PowerPoint, Excel, Word, and Teams.
• Proven ability to manage multiple priorities simultaneously while maintaining attention to detail.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience supporting pharmaceutical patient support programs, patient assistance programs, copay programs, or patient services operations.
• Experience supporting product launches, indication launches, or major business transformations.
• Familiarity with change management methodologies and governance frameworks.

Desired skills:

• Strong execution and delivery focus.
• Strategic mindset combined with operational rigor.
• Exceptional organization and follow-through.
• Demonstrated ability to manage multiple projects and competing priorities.
• Demonstrated ability to build strong relationships across functions and organizational levels.

Benefits

• Healthcare Insurance: Eligible employees and their dependents receive healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and their dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full-time employment with Synectics.
• 401(k) Plan: Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.