Project Manager

About the role

We are looking for a strategic, tech-minded Project Manager to lead the planning and execution of key initiatives across the company. You'll work across multiple systems, vendors, and teams, and will be relied on to prioritize, organize, and wrangle competing processes, workflows, and technical requirements. Swyfft's business runs across three core lifecycle phases — Pre-Bind, Post-Bind, and Claims — each with its own teams, systems, and cadence. This role will work with stakeholders in one or more of these phases, and initiatives will often require coordinating dependencies across phase boundaries. You don't need deep expertise in all three on day one, but comfort learning how a policy moves from quote to bind to servicing to claim, and who owns what along the way, will help you hit the ground running.

This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI. Some travel for day-to-day work, team meetings, and training will be required.

Responsibilities

• Manage all day-to-day project planning, execution and implementation for cross-functional, company-wide initiatives.
• Partner with internal and external teams and vendors to understand and effectively communicate the operational and technical requirements of each project.
• Manage project expectations, requirements and deliverables by providing ongoing proactive communication, documentation and structured follow up to all project stakeholders.
• Lead meetings and standups to ensure all project initiatives are moving forward; you set the pace, remove blockers and ensure project milestones are being met.
• Plan and manage project resource allocation with various departments in the company.
• Document detailed workflows and processes for internal team use that will be transformed into playbooks and reference guides for end user training.

Requirements

• Strong technical background that includes knowledge of different systems and how they integrate and work together.
• 5+ years of experience leading complex, large scale project implementations.
• Bachelor's degree or equivalent experience required.
• PMP certification or other project management certification a plus.
• Experience using MS Office, video and chat technology (MS Teams & Slack).
• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

Qualifications

• Previous experience and understanding of the insurance policy and claims lifecycle.
• Natural ability to establish trust with internal and external teams; you dig in, you learn the processes, people, and desired outcome of the project.
• Previous experience managing technical or cross-departmental projects; you're comfortable learning new systems and business processes quickly.
• Understanding of complex systems at a data flow level; bonus points for anyone who understands this at a programmer level.
• Exceptional problem solving, communication and organizational skills.
• Previous background integrating or using accounting and finance systems is a plus.

Benefits

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 "Choose Your Own Holidays"