Project Manager

Base salary: $60,000–$70,000 per year (plus commissions).

About the role

We are seeking an experienced Project Manager with a background in the disaster restoration industry, facilities, or insurance property claims. The ideal candidate will have working knowledge of water and fire restoration, mold and asbestos remediation, and occasional repair and reconstruction of large commercial properties. At least 2–3+ years of proven experience handling property loss insurance claims at a similar disaster restoration company is strongly desired. IICRC certifications are a plus. A valid driver’s license is required.

Responsibilities

• Demonstrate thorough understanding of all property disaster restoration services, including water, fire, mold, asbestos, and other specialty cleaning services.
• Receive and handle assigned customer project leads, providing outstanding customer service, follow-up, and communication.
• Work effectively under time constraints to meet specific project completion timelines.
• Assign, schedule, and monitor work crews on assigned projects/jobs.
• Ensure project safety and maintain quality control on all assigned projects/jobs.
• Report assigned crew members' hours worked to the office manager for weekly payroll.
• Record and enter all equipment and materials used in assigned jobs into the project/job database.
• Review daily requirements of assigned projects and document work progress in the project/job database.
• Provide appropriate field documentation on assigned projects, such as before-and-after images of all damage, moisture readings/logs/graphs, and sketches for various State of RI and other specific contractor vendor program projects.
• Manage bid projects that require rate and material tracking when required.
• Maintain certification in the latest property restoration best practices by enrolling in company-sponsored IICRC certification training programs.

Requirements

• 2–3+ years of experience handling property losses in the disaster restoration, insurance, or other related industry.
• Thorough understanding of property/casualty insurance claim processes.
• Adequate computer, internet, and smartphone skills.
• Working knowledge of Microsoft Office applications and Xactimate estimating software.
• Demonstrated experience in a fast-paced work environment.
• Strong interpersonal and organizational skills.
• Ability to travel to and from various job sites throughout the local service area.
• Participate in a 24-hour emergency services on-call work rotation schedule, responding to losses that occur after hours and on weekends.
• Compliance with company policy regarding background checks and drug screenings.

Physical Requirements

• Ability to remain standing for long periods of time.
• Some lifting up to 70+ lbs., bending, and stretching.
• Operating a company vehicle and adhering to all company vehicle policies.

Benefits

• Health insurance
• Paid time off
• Dental insurance
• 401(k) with matching
• Profit sharing
• Vision insurance
• Company-paid life insurance
• Flexible spending account
• Optional supplemental insurance: Short-Term Disability, Accident, and Critical Illness
• Company vehicle and phone