Project Manager
ServiceMaster Restoration Services (SRS) - West Coast · Farmington Hills, MI · 3 wk ago
On-siteInformation Technology$60k–$70k/yrFull-time
Responsibilities
- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
- Cook up internal and external resources for the flawless execution of projects.
- Provide on-site support by guiding technicians who are completing the scope of work on losses.
- Complete all required documentation for losses, including sketch and scope sheet for estimate.
- Develop and maintain partnerships with third-party resources, including adjusters and customers.
- Assign and monitor resources to ensure project efficiency and maximize deliverables.
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.
- Actively participate in the on-call schedule, as assigned.
- Develop and write competed estimates by utilizing Xactimate, or other related applications.
- Able to successfully maneuver a rotating on-call schedule.
- Other duties as assigned or apparent.
Qualifications
- 2 years of experience in a management role or in the disaster restoration industry.
- IICRC Certification.
- Communication skills.
- Organizational skills.
- Strong Problem-solving/Decision-making capabilities.
- Analytical thinking.
- High Emotional Intelligence.
- Must possess a valid driver’s license and maintain a satisfactory driving record.
- Proficient in Microsoft Suites, including Outlook, Word, and Excel.
- Fluent in industry standards and protocols.
Preferred
- Lead Certification (OSHA 10/30/40).
- Previous experience with DocuSketch, Mica, Dash, Clerk of the Works/T&M, Xactimate.