Project Manager

About the role

We are seeking an experienced Implementation Project Manager to lead our IT projects and manage new client implementations. This role is critical in ensuring that all projects move seamlessly from initial concept through to go-live and the subsequent 90-day post-implementation phase. The ideal candidate will possess strong project management skills, a solid understanding of IT solutions, and excellent communication abilities to drive projects to successful completion.

Responsibilities

• Oversee the planning, execution, and delivery of all IT projects and client implementations, ensuring they meet defined objectives and timelines
• Collaborate with clients and internal teams to gather requirements, provide updates, and manage expectations throughout the project lifecycle and maintain detailed project plans, including scope, timelines, resources, and budgets.
• Ensure alignment with organizational goals
• Facilitate collaboration among cross-functional teams, including development, design, and quality assurance, to ensure a cohesive approach to project execution
• Identify potential risks and issues, implement mitigation strategies, and proactively address challenges to keep projects on track.
• Ensure that all deliverables meet quality standards and client expectations before going live
• Manage the transition to live operations and oversee the first 90 days post-launch, addressing any issues and gathering feedback for continuous improvement.
• Maintain comprehensive project documentation, including project plans, status reports, and lessons learned to support future initiatives.

Requirements

• Bachelor’s degree in Information Technology, Project Management, or a related field (preferred)
• Proven experience in project management, particularly in IT implementations.
• Strong understanding of project management methodologies (Agile, Waterfall, etc.).
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Proficiency in project management tools and software.

Qualifications

• PMP or similar project management certification
• Experience with client-facing roles and managing client relationships
• Familiarity with software development processes and technologies

Benefits

• Competitive salary and benefits package
• Opportunity to work in a dynamic and collaborative environment
• Professional development and growth opportunities