Project Manager

About the role

Established in 1981, Rainbow Restoration offers home and commercial restoration emergency services, carpet cleaning, and construction services with over 400 locations worldwide. The company’s mission is to improve the lives of customers and employee family members, valuing Respect, Integrity, Customer focus, and Having fun. Employees are expected to set high standards and “Live RICH” while working as a team.

Responsibilities

• Lead a team of service professionals to complete projects by set deadlines.
• Estimate, budget, and manage various project aspects; advocate for additional funding when necessary.
• Hire freelance professionals or select team members from existing departments; set or adjust project schedules to meet deadlines.
• Communicate with staff and clients, make decisions, and monitor progress to keep projects on schedule.
• Exemplify company values by showing respect and courtesy to customers and team members.
• Drive company vehicles.
• Create long‑ and short‑term plans, set milestone targets, and adhere to deadlines.
• Delegate tasks to team members best suited to complete them.
• Make effective decisions when presented with multiple options.
• Serve as a point of contact for teams when multiple units are assigned to the same project to ensure synergy.
• Communicate with customers to keep the project aligned with their goals.
• Perform quality control throughout development to maintain expected standards.
• Adjust schedules and targets as project needs or financing change.
• Communicate scope of work with customers and review necessary paperwork.
• Establish and maintain a schedule to ensure timely service delivery.
• Meet deadlines.
• Handle types of projects including water restoration, mold remediation, trauma scene cleaning, smoke & fire damage restoration, carpet & upholstery cleaning, content cleaning, lead remediation, board up & tarp over services, commercial grass cutting & snow removal, property maintenance, and construction projects.
• Respond to jobs and initiate work per IICRC standards and internal processes.
• Maintain company assets (equipment, vehicles, etc.) – keep them clean, properly maintained, and fully stocked.
• Perform marketing tasks to sell additional services or develop new business as required.
• Perform other duties as required, which may include functions outside normal job scope.

Requirements

• Valid Driver’s License.
• Excellent communication skills (strong written and verbal).
• Professional appearance and personality.
• Team player who can work independently.
• Advanced smartphone and tablet literacy; working knowledge of word processing, business software applications.
• Advanced computer literacy with proficiency in Microsoft Office (Outlook, Word, Excel, Project) and other software.
• Ability to learn new computer software.
• Experience with Xactware software helpful but not mandatory.
• Restoration and construction experience helpful but not required.
• Able to occasionally lift and/or move up to 100 pounds.
• Willing to train supporting team members (stewardship).
• Career‑minded mentality, planning for future positions/ownership, not just seeking a job for today.

Benefits

• Paid Time Off (PTO)
• Tuition Reimbursement
• Business Development Bonuses
• Performance Bonuses
• And more…

Pay

Competitive Pay ($14.50‑$25+ Hour):

• Service Technician (entry level/minimal experience): $14.50‑$15.50 Hr.
• Service Technician 1: $15.50‑$17 Hr.
• Service Technician 2: $17‑$18 Hr.
• Service Technician 3: $18‑$22 Hr.
• Lead Service Technician: $22+ Hr.
• Estimator: $18+ Hr.
• Field Operations Manager: $24+ Hr.
• Project Manager: $25+ Hr.

Schedule

As a 24‑hour emergency service company, all team members are required to be on‑call and respond when needed.