Project Manager
About the Role
The Manager, Project Management is responsible for overseeing the successful execution of various projects, ensuring safety, customer satisfaction, and profitability. This role manages billing and collections, forecasts project activities, and allocates resources effectively across departments and branches. The Manager builds and maintains strong client relationships, resolves customer concerns promptly, and drives sales growth through new business development and service expansion in assigned regions. In addition, this position provides leadership to the project management team by fostering employee engagement, guiding performance, and supporting professional growth. All work is conducted in alignment with the company's mission and vision.
Responsibilities
- Project Planning & Execution: Forecast weekly work, assign responsibilities, analyze and anticipate factors affecting results for maximum efficiency, share manpower, resources, and tools across projects, departments, and branches, and develop and implement strategies to ensure projects are delivered on time, within scope, and at the highest quality.
- Billing, Collections, & Financials: Oversee timely and accurate billing and collections processes to maintain positive cash flow and track accounts receivable.
- Customer Relations & Service: Build and maintain strong customer relationships, ensure a high standard of service to encourage repeat business and referrals, and respond promptly to customer concerns or complaints to preserve client satisfaction.
- Personnel Leadership & Development: Mentor, coach, and lead personnel across the organization; foster employee engagement; participate in recruitment, hiring, counseling, and terminations; provide performance appraisals, feedback, and growth opportunities; and promote continuous learning and professional development.
- Safety / Hazard Recognition & Elimination: Pre‑plan and identify methods to eliminate hazards daily, observe and address unsafe habits, uphold safety as the top priority, support the goal of zero accidents, encourage open communication about safety concerns, and obtain required safety training.
Qualifications
- High School Diploma (or equivalent) required.
- Two‑ or four‑year construction‑related degree **or** journeyman background.
- 1–5 years prior experience in the electrical construction field.
- Knowledge of estimating, scheduling, and budget processes.
Skills and Abilities
- Positive safety attitude and personal integrity – both non‑negotiable.
- Ability to work independently, meet deadlines and budgets, manage multiple jobs simultaneously, and fulfill all job requirements in a timely fashion.
- Ability to manage risk and profitability successfully.
- Highly customer‑service oriented; capable of creating new customers and maintaining existing ones.
Physical Requirements
Office and field environment requiring sitting and standing. Travel to various work sites is essential, exposing the employee to outdoor elements, noise, and the need to stand and walk.