Project Manager

Location: Louisville, KY (On‑Site)

About the role

By emphasizing ONE Park, ONE Mission, One Team, the Project Manager contributes to the improvement and advancement of organizational initiatives through the implementation of credit union projects. This role ensures work quality and timely project delivery contributing directly to overall credit union goals and objectives. It further ensures the implementation of the project life cycle from conception to production to meet the organizational goals and mission.

Responsibilities

• Manage implementation of assigned projects, including identifying interdepartmental resources and stakeholders, defining objectives and requirements, outlining tasks, delegating and managing work.
• Develop timelines with milestones and host project discovery, sync, and closure meetings.
• Act as liaison between vendors, internal resources, and stakeholders, managing the project within defined scope and parameters.
• Keep managers and key stakeholders informed of project status and any issues that could hinder success or completion.
• Make revisions in Symitar and other systems as needed for configuration and user management during the project lifecycle.
• Work with Compliance personnel to ensure rules and regulations are followed and processes are in place to minimize credit union risk.
• Suggest process improvements to increase productivity, efficiency, and risk mitigation.
• Perform other job‑related duties as assigned.

Performance Measurements

• Provide friendly, professional, and accurate service and support to members and coworkers.
• Complete initiatives with accuracy and within indicated timeframes.
• Maintain open communication with project owners and participants to identify potential problems and keep managers informed of progress and issues.
• Achieve individual goals and contribute to branch and organizational goals.
• Follow the credit union's Bank Secrecy Act and anti‑money laundering policies, including OFAC searches, investigative reports of suspicious activity, and currency transaction reports.
• Maintain a professional work environment, promote teamwork, respect among coworkers, and present a business‑like appearance.
• Adhere to all security policies and report discrepancies or suspicious activity promptly.

Requirements

• 1–3 years of similar or related experience.
• Bachelor’s degree or equivalent industry certifications (e.g., IT certifications) recognized as equivalent.
• Certified Associate in Project Management (CAPM) certification required.
• Extensive Symitar Core System expertise.
• Exceptional organizational skills, attention to detail, and ability to handle multiple priorities.
• Strong problem‑solving skills.
• Ability to lead team discussions, delegate tasks, and assess feedback.
• Proficiency with computer applications including spreadsheets, word processing, calendar, email, and database software.

Physical Requirements

• Frequent sitting, standing, and short‑distance walking.
• Frequent use of hands and fingers to count currency and handle documents and office tools.
• Regular reading, writing, listening, speaking, and use of personal computers, copiers, telephones, and other office equipment.
• Occasional stooping, bending, squatting, and reaching overhead.
• Occasional pushing and pulling of office furniture.
• Occasional lifting/moving up to 15 lb; on occasion up to 25 lb.
• Work performed primarily in a professional office environment; regular onsite attendance required.

Pay

Pay Range: $42.21 – $43.52 per hour