Project Manager

About the role

Mittera is looking for a Project Manager to support the day-to-day operations of our trading card business. This role combines customer service, order management, project coordination, and cross-functional communication. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment where priorities can change quickly. Experience with trading cards, collectibles, sports cards, TCG, or hobby products is strongly preferred.

Responsibilities

• Manage trading card projects from initial planning through final delivery.
• Develop project timelines, milestones, task lists, and priorities.
• Coordinate with sales, operations, inventory, fulfillment, marketing, vendors, and leadership to keep projects on schedule.
• Track project progress, identify risks or delays, and proactively develop solutions.
• Serve as the primary point of contact for project-related communication.
• Maintain accurate project documentation, spreadsheets, reports, and status trackers.
• Manage production schedules and communicate updates to production floor.
• Coordinate with manufacturers, printers, suppliers, grading companies, shipping providers, and other external partners when applicable.
• Monitor inventory requirements and coordinate product availability for upcoming projects.
• Ensure products, materials, artwork, data, packaging, and other project requirements are delivered accurately and on time.
• Review project details for accuracy and identify potential issues before they impact deadlines.
• Coordinate approvals and revisions between internal teams and external partners.
• Provide regular project status updates to management.
• Manage multiple projects simultaneously while maintaining organization and attention to detail.
• Help establish and improve processes, workflows, and systems to increase operational efficiency.
• Perform additional project and operational duties as required.

Requirements

• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Strong attention to detail and follow-through.
• Excellent problem-solving and decision-making abilities.
• Proficiency with Microsoft Excel, Google Sheets, Microsoft Office, or similar tools.
• Experience with project management software, CRM systems, ERP systems, or inventory platforms is a plus.
• Ability to work effectively with both internal teams and external vendors.
• Comfortable working in a fast-paced environment with changing priorities.
• Ability to independently identify issues and take ownership of solutions.

Physical requirements

• Ability to work at a desk and use a computer for extended periods of time.
• Ability to sit, stand, and move around an office, warehouse, or production environment as needed.
• Ability to occasionally lift and carry boxes, packages, card cases, and other materials weighing up to approximately 25–40 lbs.
• Ability to bend, reach, stop, and perform repetitive movements when handling trading cards, inventory, shipments, and project materials.
• Ability to safely handle and organize small products and materials with attention to detail.
• Ability to occasionally walk through warehouse, fulfillment, production, or event environments.

Work environmental factors

• Full-time position with some flexibility required for urgent projects.
• Climate-controlled production environment.
• May involve exposure to machinery noise and heated equipment.

Benefits

• Medical
• Dental
• Vision
• Life and AD&D Policies
• Short and Long-Term Disability
• 401K with Company Match
• Paid Time Off
• Paid Volunteer Time Off