Project Manager

About the role

We are seeking a dynamic and results-driven Project Manager to join our innovative marketing agency. As a Project Manager, you will play a pivotal role in orchestrating and guiding projects from inception to successful execution. You'll collaborate closely with cross-functional teams, leveraging your exceptional organizational, communication and problem-solving skills to deliver exceptional outcomes.

Key Responsibilities

• Partner with account service and team leads to define project scope, requirements, deliverables and success measures.
• Develop and manage project plans, timelines, budgets, dependencies and documentation.
• Coordinate team assignments and support resource planning based on project needs and team capacity.
• Lead projects from initiation through launch, keeping teams informed and aligned at each stage.
• Clarify responsibilities, next steps and deadlines for project team members.
• Track progress, identify risks and work with stakeholders to resolve issues before they affect delivery.
• Manage changes in scope, priorities, timing and resource needs.
• Communicate project status, decisions and concerns clearly to internal teams, clients and other stakeholders.
• Support project profitability through accurate budget tracking, resource planning and scope management.
• Build productive working relationships across large, cross-functional account teams.
• Help teams stay focused and solution-oriented when projects become difficult or priorities change.
• Identify opportunities to improve project workflows, documentation and agency processes.

What Success Looks Like

Within 3 Months

• Develop a working understanding of the agency, its clients, teams and project management processes.
• Build productive relationships with key internal partners.
• Learn the agency’s approach to resource planning, including team capacity and project assignments.
• Consistently execute assigned work with appropriate support and communicate progress, needs and concerns clearly.

Within 6 Months

• Independently manage assigned projects from planning through completion.
• Manage project scope, timelines and budgets with limited oversight.
• Take ownership of day-to-day resource coordination for assigned work.
• Keep teams aligned and respond effectively when project needs or priorities change.

Within 12 Months

• Lead more complex projects with confidence and sound judgment.
• Identify and support improvements to project management and resource planning processes.
• Share knowledge and provide guidance to colleagues when appropriate.
• Connect project decisions to client needs, agency priorities and business outcomes.

Required Qualifications

• Four to six years of project management experience, including experience independently managing projects from initiation through completion.
• Experience managing project scope, timelines, budgets, dependencies and changing priorities.
• Experience coordinating cross-functional teams and keeping people aligned around responsibilities, deadlines and decisions.
• Ability to work effectively when information is incomplete, priorities are shifting or the path forward isn’t fully defined.
• A steady, constructive approach when projects become difficult, with the ability to help teams stay focused and work toward solutions.
• Strong communication skills, including the ability to provide clear direction, surface concerns and adapt communication for different audiences.
• Ability to ask thoughtful questions, seek context and continue learning when approaching unfamiliar work.
• Experience identifying project risks and working with others to develop practical mitigation plans.
• Working knowledge of project management practices and tools.
• Proficiency in Microsoft Excel for budget tracking, reporting and basic data analysis.
• Experience in marketing, advertising, creative services, media or another client-service environment, or transferable experience in a similarly fast-paced setting.
• Bachelor’s degree in a related field or equivalent practical experience.

Preferred Qualifications

• Experience managing projects across multiple channels, such as digital, print, social, broadcast or experiential.
• Experience supporting resource planning, including team capacity, assignments and changing staffing needs.
• Experience working with large account teams or multiple stakeholder groups.
• Familiarity with Workfront, Hive or a comparable project or resource management platform.
• PMI, PMP or another relevant project management certification.
• Experience improving workflows, documentation or agency processes.

Why You’ll Love Working Here

• Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration.
• Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results.
• Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work.
• Inclusive Culture: Our workplace values every perspective and creates space for all voices.
• Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs.

Benefits Highlights

• Time Off: A flexible time-off policy, with most employees taking approximately four to six weeks annually.
• Family Support: Twelve weeks of fully paid parental leave.
• Health and Wellness: Medical, dental and vision coverage, plus telemedicine, behavioral health resources.
• Lifestyle Support: Wellness and creative stipends, phone plan support and partner discounts.
• Financial Benefits: A 401(k) with company contributions, student loan repayment support and college savings options.