Project Manager

Tasks/Responsibilities

• Plan, Manage and lead complex, long-duration (weeks or months) internal and external (i.e. customer) projects ensuring on-time and on-budget delivery.
• Participate in formal project handover following contract execution, receiving signed Statements of Work (SoW), approved network architecture and delivery assumptions from Sales and Pre-Sales (Solution Architects).
• Ensure HLDs (High Level Design) and LLDs (Low Level Design) are generated by the engineering staff after Pre-Sales (Solution Architect) has finalized on the architecture of the customer project solution but prior to creating the solution for the customer project.
• Review project scope, dependencies, risks, and resource requirements to confirm delivery readiness and formally escalate any discrepancies prior to project initiation.
• Lead formal project initiation activities, including definition of objectives, milestones, dependencies, and resource requirements in alignment with contractual commitments and company strategy.
• Produce and maintain core project artefacts, including Project Initiation Documentation (PID), delivery schedules, risk registers, and issue logs.
• Track and manage project progress, budget consumption, and resource utilization using agreed project management methodologies and tools.
• Facilitate regular project meetings, maintain accurate project documentation, and provide clear status reporting and dashboards to internal stakeholders and customers.
• Ensure effective internal and customer communications throughout the project lifecycle, proactively identifying risks or deviations and escalating issues in a timely and structured manner.
• Ensure all deliverables are fully documented and formally transitioned to the Network Operations Centre (NOC) or operational owners, including acceptance criteria, playbooks, and support readiness.
• Provide weekly update report to management using project tracking including Gantt Charts and tasks with risks.
• Track time entries of all staff on projects using internal tracking tools.
• Lead post-implementation reviews to capture lessons learned and identify opportunities to improve future deployment efficiency and quality.

Departmental and Personal Skills Development

• Work with the Director, Project Management to continuously improve deployment processes, governance, and delivery tooling with a focus on speed, quality, and scalability.
• Maintain and develop technical awareness of Limitless Mobile's platforms, services, and deployment models to effectively manage increasingly complex delivery projects.

Measurement

• On-time and on-budget delivery of projects.
• Accuracy and clarity of project reporting.
• Absence of delays in project initiation.
• Effectiveness of risk and issue management.
• Quality of operational handover and post-deployment outcomes.