Project Manager

About the role

The eDiscovery Project Manager is the primary point of contact for our clients from project initiation through closeout. They ensure projects are carried out to the highest standards, within relevant timelines, at an acceptable cost, and in line with company objectives while meeting client requirements for deliverables. This role involves setting and meeting client expectations and communicating project progress to all stakeholders, including clients, sales, and operations teams.

This is a remote, work-from-home opportunity for a confident, highly self-motivated individual who can communicate effectively with a diverse set of parties, including lawyers, C-level corporate clients, technical engineers, and litigation support staff globally.

Responsibilities

• Successfully manage the end-to-end delivery of multiple concurrent eDiscovery projects, overseeing all phases from initiation and planning through execution, review, and final delivery.
• Act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and to quality and compliance standards.
• Serve as a trusted advisor to clients and internal teams, providing informed guidance that supports strategic decision-making and strengthens long-term relationships.
• Apply strong technical and procedural knowledge of eDiscovery alongside sound project management discipline to achieve efficient, defensible, and client-focused outcomes.
• Provide complete and timely communications to clients, ensuring project status is understood at all levels of the client organization.
• Provide appropriate work directions to internal KLDiscovery personnel assigned to execute the project.
• Act as a liaison between internal KLDiscovery personnel and clients to facilitate successful project completion.
• Facilitate project meetings and internal communication to ensure projects are completed correctly and on time.
• Carry out processes and procedures to ensure accurate forecasting of revenue and invoicing of client projects.
• Work with sales to plan projects and ensure they are scoped in a cost-effective manner.
• Provide project-specific reporting as required by clients and internal stakeholders.
• Develop relationships with client representatives.
• Work well under pressure with a small, diverse, and dedicated team of professionals.

Requirements

• 1–3 years of eDiscovery project management experience in a fast-paced, client-facing role.
• Proven ability to successfully lead multiple concurrent eDiscovery projects from initiation to completion.
• Ability to build long-term trust with clients through delivery excellence and exceptional interpersonal skills.
• Deep understanding of the Electronic Discovery Reference Model (EDRM) stages.
• Proficient understanding of data management, analytics, processing, and hosting as it relates to eDiscovery project management and best practices.
• Knowledge of data privacy laws, FRCP, GDPR, and other compliance frameworks.
• Hands-on expertise in eDiscovery tools and platforms.
• Works effectively with multidisciplinary teams, encouraging open communication and solution-focused conflict resolution.
• Strong ability to work autonomously, identify and present solutions, and make confident decisions.
• Strong attention to detail and technical aptitude with an appreciation for financial aspects.
• University degree or equivalent qualification preferred.
• RCA (Relativity Certified Administrator) certification is a plus.
• After-hours and weekend work required.
• Regional travel may be required, in line with business needs.

Benefits

• Competitive total compensation, including base pay and bonus potential.
• Inclusive benefits, wellness programs, and perks.
• Paid time off, including casual, earned, sick, special leave, and holidays.
• Ongoing learning and development opportunities, including training and education reimbursement programs.
• A diverse and inclusive workplace focused on continuous growth and collaboration.