Project Manager

What This Job Involves

JLL is seeking a General Operations Project Manager to support day-to-day facilities operations for our client at the Andover Campus. The Andover Campus is a 2.1 million square foot, 9-building pharmaceutical manufacturing site in Andover, MA.

What Your Day-to-day Will Look Like

• Plan, coordinate, and manage operational projects from initiation through closeout, including scope definition, scheduling, resource planning, and budget tracking
• Work closely with maintenance planners, supervisors, and technicians to align project work with ongoing operations and avoid conflicts with critical systems
• Develop and maintain project schedules, status reports, and action item logs; provide regular updates to the Hard Services Manager and client stakeholders
• Manage vendor and contractor relationships—coordinate scopes of work, review quotes, track performance, and ensure deliverables are met
• Identify and escalate project risks, delays, or budget concerns in a timely manner
• Support the planning team with work order management, PM scheduling, and backlog reduction efforts
• Ensure all project activities comply with site safety protocols, SOPs, and applicable regulations
• Track and report on project KPIs, milestones, and spend against budget
• Facilitate project meetings, document minutes, and drive accountability on action items
• Assist with emergency response coordination and operational continuity planning as needed

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business, or a related field — or equivalent work experience
• 3–5 years of project management or operations coordination experience in a facilities, industrial, or campus environment
• Proficiency with project management tools and CMMS platforms (Maximo, SAP PM, or similar)
• Solid understanding of facilities systems including HVAC, electrical, plumbing, and mechanical
• Ability to read and interpret blueprints, scopes of work, and vendor quotes

Other Requirements

• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Excellent written and verbal communication skills; comfortable presenting to both technical teams and client stakeholders

Preferred Qualifications

• Experience working in a GMP, pharmaceutical, biotech, or other regulated environment — preferred but not required
• PMP certification or equivalent project management training
• Familiarity with life safety systems and regulatory compliance requirements (Joint Commission, NFPA, etc.)
• Experience managing contractor and vendor relationships on a large, multi-building campus
• OSHA 10 or OSHA 30 certification

Location

Onsite – Pfizer Andover

Company Information

JLL is an Equal Opportunity Employer committed to diversity and inclusion. JLL chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. JLL supports each other's wellbeing and champions inclusivity and belonging across teams.