Project Manager
Jacob Sunrooms, Exteriors & Baths · Fairview Heights, IL · 3 wk ago
On-siteEducationFull-time
Primary Responsibilities
- Interact with our staff and customers and assure 100% satisfaction
- Work with fence and deck customer to premeasure and review utility locates and adjust as needed
- Schedule quality control for fence and deck projects with customers and crews
- Communicate with customers via email and phone on related issues.
- Facilitate customer management software from production and operational aspects
- Visit active jobsites daily to meet quality standards and perform small services
- Train crews on new products or updates
- Promote reviews and referrals
Qualifications & Responsibilities
- Adept at Microsoft Office suite, experience with Access type data base management (CRM), Leap, fluent in Excel
- Effective communication, customer service, and technical skills
- Positive and energetic personality
- Punctual and reliable
- Possess a genuine desire to exceed customer expectations
- Handle customer complaints, problems, and warranty issues
- Enjoy being part of the process and documenting all actions taken on job folders in software
- Assist as needed in preparing daily installation schedule and warehouse needs
- Fence and/or deck installation experience
- You must do well under pressure in a very fast paced environment
- Willingness to learn and adapt
We Offer
- Positive work environment
- Competitive Pay, Simple IRA w/Match
- Paid training
- Bi-Weekly pay
- PTO/Vacation
- Medical, Dental, Vision, Aflac available