Project Manager

The Opportunity

We’re looking for a Project Manager to join our growing agency team and play a critical role in delivering high-quality HubSpot implementations and website projects. In this role, you’ll be the connective tissue between clients, internal teams, and delivery, while ensuring projects are thoughtfully planned, clearly communicated, and executed with excellence.

• Manage multiple engagements at once
• Translate SOWs into actionable project plans
• Set up new engagements with clear milestones, tasks, owners, and timelines
• Delegate project tasks based on team members’ roles, skill sets, and experience
• Track project performance, identify risks, communicate concerns, and adjust plans as needed to keep milestones on track
• Run client meetings, create agendas, and provide clear follow-up to maintain alignment and momentum
• Serve as the central point of contact for clients, confidently representing Instrumental Group in all communications
• Collaborate closely with internal leaders, teammates, and cross-functional partners to continuously improve delivery processes
• Daily work across tools like ClickUp, HubSpot, Slack, Airtable, and Google Drive

What You’ll Do

As a Project Manager at Instrumental, you will:

• Review new contracts and turn detailed SOWs into structured, cascading project plans
• Set up new engagements with clear milestones, tasks, owners, and timelines
• Delegate project tasks based on team members’ roles, skill sets, and experience
• Track project performance, identify risks, communicate concerns, and adjust plans as needed to keep milestones on track
• Run client meetings, create agendas, and provide clear follow-up to maintain alignment and momentum
• Serve as the central point of contact for clients, confidently representing Instrumental Group in all communications
• Collaborate closely with internal leaders, teammates, and cross-functional partners to continuously improve delivery processes
• Daily work across tools like ClickUp, HubSpot, Slack, Airtable, and Google Drive

What We’re Looking For

The ideal candidate is organized, proactive, and energized by managing moving parts. You’ll bring:

• 1-3+ years of relevant project management experience
• Project management training or certifications (a plus)
• Experience working with HubSpot and/or agency environments (strongly preferred)
• Proficiency with project management tools and modern collaboration software
• Excellent written and verbal communication skills
• The ability to manage deadlines, tasks, and deliverables across multiple projects
• Comfort working independently while collaborating with teammates at all levels
• A calm, solutions-oriented approach when working under pressure
• A growth mindset: curious, hungry to learn, and motivated to achieve

Why Work at Instrumental

• We take care of our people and invest in their growth
• We offer comprehensive medical, dental, and vision insurance
• We provide short-term and long-term disability coverage
• We offer accident insurance for extra peace of mind
• We have a 401(k) retirement plan
• We offer 15 paid holidays plus a generous PTO policy
• We provide quarterly incentive plans
• We have a supportive, high-performing team that genuinely cares about one another
• We build careers people are proud of
• We deliver for our clients, but we also build careers people are proud of