Project Manager
OVERVIEW
The Project Manager proactively contributes to the development and execution of contracts by managing the resulting orders of new units and repairs throughout all phases of the manufacturing process. This full-time role collaborates with customer representatives and all Ideal departments to ensure a final product that meets the customer’s design and quality requirements. The position reports to the Inside Sales Manager.
IDEAL ELECTRIC CONFORMANCE STATEMENT
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Represent the company with respect by conducting business in a professional and ethical manner
Interact professionally and respectfully with customers, suppliers, and other employees
Complete assigned work in compliance with policies and procedures, and within deadlines, with or without direct supervision; when required, record and maintain accurate records pertaining to work performed
Apply job knowledge and safety and quality training in all aspects of work
Closely adhere to safety and security standards and procedures
Work effectively as a team contributor and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
Provide world-class customer service and customer-facing skills
This position requires access to, or development of, technology or technical data that is subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). The successful candidate must be a "U.S. Person" as defined by the ITAR (22 C.F.R120.62) or be able to obtain the appropriate U.S. government authorization (export license) to access such technology or technical data. U.S. Person status is required for this position.
"U.S. Person definition: A U.S. Person includes a citizen of the United States, a permanent resident alien (Green Card holder), a refugee, or a person granted asylum"
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Acknowledge orders to the customer
- Participate in and/or lead internal kick-off meetings
- Communicate with customers on schedule, shipping, invoicing, witness testing, questions, etc
- Communicate internally with internal departments such as Management, Operations, Engineering, Sales, etc
- Respond to and process customer transmittals and submittals
- Document jobs by use of photography
- Schedule logistics solutions
- Inspect completed orders prior to shipment
- Prepare in-process inspection plans when required
- Lead tours of the factory
- Escort customers during witness testing
- Travel when needed
DESIRED QUALIFICATIONS & COMPETENCIES
- Three years (preferred) previous project management experience
- Experience working with customers and vendors in a B2B environment
- Teamwork approach with excellent communication skills
- Analytical thinking and problem-solving capability
- Exceptional attention to detail and time-management skills
- Technical literacy with proficiency in the Microsoft Office 365 suite, project management, and ERP systems
WORKING CONDITIONS & WORK HOURS
- Daily minimum of 8 hours
- Weekly 40 hour minimum
- Must be willing to work flexible hours, overtime, and occasional nights, weekends, and holidays
PHYSICAL REQUIREMENTS
- While performing the duties of this job, the employee:
- is regularly required to talk, hear, read, and write/type
- is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
- is occasionally required to sit, climb, and/or balance
- must occasionally lift and/or move up to 50 pounds unassisted
- must be able to exhibit specific vision abilities required by this job which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus