Project Manager
Horizontal Talent · Foster City, CA · 3 wk ago
HybridProject ManagementContract
About the role
Join a fast-moving operations team supporting the scale-up of an autonomous vehicle fleet in a role where process, clarity, and cross-functional coordination make a real impact. This position is ideal for a program management professional who enjoys building structure, improving workflows, and helping teams turn operational challenges into lasting solutions.
Responsibilities
- Own and maintain operational process documentation, including playbooks, workflows, and checklists, so information stays accurate, organized, and easy to access.
- Manage the end-to-end intake and tracking of operational issues, from triage and prioritization through root cause analysis, resolution, and closure.
- Partner with cross-functional stakeholders to support investigation efforts and help ensure process improvements are adopted into daily operations.
- Build and maintain dashboards and reporting that provide visibility into issue trends, throughput, and overall program health.
- Support initiatives tied to fleet expansion by tracking milestones, dependencies, risks, and action items across teams.
- Facilitate recurring triage meetings, program check-ins, and stakeholder updates to keep work moving forward.
- Contribute to broader program management efforts, including scheduling, status updates, and process improvement activities as needed.
Skills
- Experience in program management or project management, preferably in a technical, operations, fleet, automotive, robotics, or similarly fast-paced environment.
- Strong working knowledge of Jira and Confluence for workflow tracking and documentation management.
- Ability to create, document, and improve operational processes with a focus on clarity and consistency.
- Excellent communication and collaboration skills for working across engineering, operations, and leadership teams.
- Comfort working in an environment with shifting priorities and ambiguous problem statements.
- Strong organizational skills and attention to detail.
Preferred Skills
- Experience supporting fleet operations, manufacturing, or other scale-up programs.
- Familiarity with root cause analysis methods such as five whys or fishbone diagrams.
- Background in autonomous vehicle or robotics operations.
- Experience improving workflows through data-driven reporting and structured problem solving.