Project Manager

Roles and Responsibilities

• Manage a portfolio of internal Information Technology projects that support scalability, automation, operational efficiency, and business transformation initiatives.
• Lead internal IT projects through the full lifecycle, including discovery, requirements gathering, planning, execution, risk management, stakeholder communication, and closeout.
• Facilitate project intake, prioritization, and planning activities in partnership with IT leadership and business stakeholders.
• Persistently coordinate with IT leadership, technical teams, business stakeholders, and vendors to define scope, success criteria, timelines, dependencies, and resource requirements.
• Establish and maintain project governance practices, including status cadence, decision tracking, escalation paths, and stakeholder accountability.
• Create and maintain project plans, schedules, status reports, RAID logs, decision records, and required project documentation using tools such as Jira and Confluence.
• Maintain project progress, manage scope, track milestones, and proactively resolve risks, issues, blockers, and dependencies to keep initiatives on schedule and within budget.
• Regularly report on project health, delivery timelines, risks, decisions, resource constraints, and key performance indicators to executive and stakeholder audiences.
• Coordinate cross-functional resources and workstreams, ensuring clear ownership, accountability, and communication.
• Support deployment of IT solutions, systems, automation capabilities, process improvements, and operational enhancements in partnership with technical teams.
• Support change management activities, including stakeholder readiness, communications, adoption planning, and post-implementation review.
• Develop and refine project management methodology, governance processes, templates, and standard operating documentation.
• Lead lessons-learned activities and identify opportunities to improve delivery practices, streamline processes, increase transparency, and enhance operational maturity.

Required Experience

• Advanced project management skills with proven ability to define objectives, manage scope, schedule resources, track timelines, and deliver projects on time and within budget.
• Experience managing multiple IT projects, priorities, workstreams, and stakeholders simultaneously while maintaining strong customer satisfaction.
• Experience with project governance, portfolio reporting, project intake, prioritization, and executive-level status communication.
• Broad understanding of information technology disciplines, including IT operations, service management, infrastructure, cloud, cybersecurity, enterprise applications, automation, and end-user services.
• Experience leading cross-functional technical projects and coordinating resources across IT, Security, Operations, Finance, HR, vendors, and business teams.
• Strong communication and collaboration skills with ability to engage technical resources, business stakeholders, and executive leadership.
• Experience gathering and documenting business and technical requirements using project management and collaboration tools such as Jira and Confluence.
• Experience using project metrics, dashboards, or reporting tools to communicate project health, delivery progress, risks, and resource constraints.
• Familiarity with change management practices, adoption planning, stakeholder readiness, and post-implementation review.
• Strong analytical and problem-solving skills with ability to manage risks, issues, dependencies, scope changes, and competing priorities.
• Highly self-motivated, organized, and detail-oriented with ability to operate effectively in a fast-paced, technology-focused environment.

Educational & Professional Credentials

• Bachelor's degree in a relevant discipline or equivalent experience.
• 5+ years' experience managing information technology projects.
• Professional certifications such as PMP, PMI-ACP, CSM, ITIL Foundation, or equivalent project management, agile, or IT service management certifications are preferred.

Physical Requirements

• Sedentary work.
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.
• Required to have close visual acuity to view computer terminal and/or perform extensive reading for a minimum of 8 hours a day.

Additional Perks

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options))
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option