Project Manager

About the role

FORUM Credit Union is seeking a strategic, collaborative, and results-driven Project Manager to oversee projects, enhancements, and system initiatives related to our consumer loan and account origination platforms. This role ensures projects are completed on time, within budget, and aligned with quality standards while managing resources, mitigating risks, facilitating change management, and communicating effectively with stakeholders across the organization. The position also oversees the Change Control Board and coordinates software and system upgrades related to these platforms.

Responsibilities

• Coordinate project activities, enhancement initiatives, software upgrades, and roadmap efforts related to consumer loan and account origination systems.
• Develop and manage project plans, including scope definition, goals, deliverables, timelines, resource allocation, and stakeholder engagement.
• Identify, assess, and mitigate project risks while proactively addressing challenges that may impact timelines, budgets, or project outcomes.
• Facilitate Change Control Board activities, ensuring proposed changes are reviewed, documented, and implemented effectively.
• Maintain clear, consistent communication with project stakeholders, business owners, vendors, and leadership teams.
• Monitor project budgets, timelines, and deliverables, making adjustments as necessary to ensure successful project execution.
• Document project processes, workflows, and operational procedures while identifying opportunities to improve efficiencies and enhance system performance.
• Collaborate with cross-functional teams to implement solutions that support business objectives and improve the member experience.

Qualifications

• Bachelor's degree in Business, Information Technology, Project Management, or a related field, or equivalent combination of education and experience.
• Three to five years of similar or related project management experience.

You may enjoy this job if

• You enjoy leading complex projects and bringing teams together to achieve shared goals.
• You are highly organized and thrive in environments that require balancing multiple priorities and deadlines.
• You think strategically and can analyze complex situations to recommend effective solutions.
• You are a strong communicator who can adapt your message to different audiences and build trust with stakeholders.
• You take ownership of your work and are committed to delivering high-quality results.
• You enjoy identifying opportunities to improve processes, drive efficiencies, and support continuous improvement.
• You excel at collaboration and building strong relationships across departments and with external partners.

Benefits

• Competitive Pay
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off

A criminal background screen will be conducted upon hire.