Project Manager

Position Overview

Title: Senior Project Manager
Type: Consulting
Location: Remote (willingness to travel when needed by clients)

Key Role Highlights

• Consulting experience
• Adobe solution experience highly preferred; comparable enterprise solution experience acceptable
• Critical skill: Ability to manage multiple projects with strong governance, administrative rigor, and attention to detail

Responsibilities

• Manage project scope, planning, timelines, and resource allocation
• Partner with Adobe Delivery teams to oversee technical implementation
• Maintain a positive customer experience, ensuring timely escalation and resolution of critical issues

What You’ll Do

• Work with clients and Adobe Field/Services Sales teams to define and document project scope, requirements, and integration points
• Oversee project delivery, including tasks, deliverables, milestones, resources, and change requests
• Serve as primary client contact throughout the project lifecycle
• Ensure customer satisfaction through successful delivery of project scope
• Coordinate and communicate escalations across Adobe (Field Sales, Services, Product teams)
• Manage administrative aspects of projects from inception through closure
• Collaborate with third-party subcontractors, vendors, and technology partners as needed
• Conduct post-mortems to document best practices, lessons learned, and feedback for the Adobe Consulting Practice
• Accurately forecast revenue, profitability, margins, bill rates, and utilization across projects
• Identify add-on sales and partnership opportunities within active projects

What You Need to Succeed

• 8+ years of experience in a client-facing Project Management role, ideally in Digital Marketing Cloud or related fields
• 5–8 years of experience in a software-based PM role strongly preferred
• Prior consulting experience required
• Proven ability to understand and articulate technical solutions to business challenges
• Strong problem-solving, communication, presentation, and negotiation skills
• Highly organized, innovative thinker with strong reporting and stakeholder management capabilities
• Proven ability to build relationships and generate repeat business
• Willingness to travel up if needed. Otherwise typically remote role
• BS/BA degree or equivalent experience

Desired Skills and Experience

• Experience as a Consulting Manager in a large consulting organization or agency
• Experience managing Agile development projects
• Experience with Adobe Experience Cloud, Adobe Experience Manager, Microsoft Dynamics, and Workfront
• Proven success managing offshore teams
• Certified ScrumMaster and/or PMP Certification