Project Manager

About the role

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before.

Key Responsibilities

• Develop and manage detailed project plans, including schedules, resources, and budgets.
• Maintain consistent and proactive communication with customers, providing status updates, timelines, and resolution of concerns.
• Collaborate with Maintenance, Materials, Quality Assurance, Interiors, Paint, and Avionics departments to align project execution with customer expectations and organizational goals.
• Monitor day-to-day progress to ensure adherence to timelines, scope, and quality standards.
• Conduct progress meetings and address challenges or roadblocks with Crew Chiefs, Team Leads, and other stakeholders.
• Ensure timely availability of parts and equipment by coordinating with Materials and Procurement.
• Partner with Quality Assurance to ensure all work complies with FAA regulations and internal quality standards.
• Provide timely and accurate project documentation, including work scopes, work orders, budget tracking, and change orders.
• Lead and facilitate customer-facing meetings or calls to present updates, resolve issues, and build lasting relationships.
• Promptly close out projects, including collection of progress payments and post-service customer follow-up.
• Document lessons learned and recommend process improvements for future projects.
• Mentor junior team members and support the professional development of cross-functional teams.

Skills and Abilities

• Excellent organizational and time management skills.
• Strong verbal and written communication.
• Ability to work independently and collaboratively across teams.
• Critical thinking and problem-solving under pressure.
• Proficiency in Microsoft Office Suite and project management tools.
• Understanding of FAA Part 145 regulations and MRO environments.
• Customer-first mindset with a focus on delivering quality and satisfaction.

Work Environment

• Working in a fast-paced aviation environment, collaborating with cross-functional teams.
• Collaborating with cross-functional teams.
• Occasional exposure to hangar conditions.
• Some travel may be required to meet with customers or attend industry-related events.
• Flexibility in schedule may be necessary based on project demands.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Physical Requirements

• Ability to see and hear clearly.
• Ability to read, comprehend, and speak English clearly.
• Ability to sit, stand, and walk for extended periods.
• Ability to climb, twist, bend, crouch, stoop, kneel, and crawl.
• Ability to regularly lift/move up to 50 pounds.

Qualifications

• High School Diploma or equivalent.
• Project management certification (e.g., PMP, PRINCE2) is a plus.
• Minimum of 3-5 years of experience in project management within the aviation or MRO industry.
• Strong understanding of aircraft maintenance processes and FAA regulations.
• Proven ability to manage complex, multidisciplinary projects with competing priorities.
• Must be authorized to work lawfully in the United States without sponsorship.

Preferred Qualifications

• FAA Airframe and Powerplant (A&P) certification preferred.
• Bachelor’s degree in Aviation Management, Business Administration, or a related field (preferred).
• Experience working in aircraft maintenance project management, MRO operations, or related fields.
• Proficiency in Corridor or similar aviation work order management systems.