Project Manager

Primary Duties and Responsibilities

• Works with the Account and Project Coordination team to define project scope, project specs, and project timeline; develops timelines and manages updates.
• Safeguards client objectives throughout the project development and delivery process.
• Maintains a proficient level of brand(s) knowledge.
• Leads project kick-off meetings within the agency and with external vendors, as appropriate.
• Prepares internal status agendas and leads internal agency status; prepares client status agendas for review, participates in or co-leads client status meetings, captures notes, and drafts recaps.
• Manages Project Coordinator(s) workload and supports career growth and skill development.
• Collaborates with the Medical, Editorial, Creative, and Operations teams in the delivery of programs to ensure all internal stakeholders have a full understanding of the project scope, deliverables, and due dates.
• Thinks strategically and takes a proactive approach to problem-solving; flags potential project pitfalls and/or quality issues; assists in problem resolution and collaborates with team members to initiate solutions.
• Manages MLR/PRC submission process working with Project Coordinator/Traffic; leads communications with MLR/PRC team as appropriate; understands submission process and compliance requirements, reporting and documentation.
• Participates in resource planning sessions, works with other department leads to prioritize work, fills resource gaps and anticipates future resource needs.
• Communicates effectively and efficiently with internal and external stakeholders.
• Serves as day-to-day contact with KOL/faculty; drafts KOL/faculty communications; supports KOL contracting.
• Reviews own and Project Coordinator’s work for quality and accuracy, ensures all quality control measures (e.g., editorial review, graphics review) are completed within the standard operating procedures.
• Supports financial management, development of proposals and SOWs, manages budget tracking, including tracking of external invoices, runs Replicon reports, and leads reconciliation process.
• Develops client communications and supportive program materials (ie, invitations, consultant contracts, confirmations, etc.).
• Maintains electronic and paper files for all projects.
• Executes all aspects of administrative responsibilities (timesheets, status updates, etc.) in appropriately detailed and timely manner.
• Understands the regulations/guidelines of the AMA, OIG, PhRMA and ACCME regarding the development of promotional and educational programming.

Qualifications

• Bachelor’s degree in marketing, communications, or related field.
• Minimum of 3 years’ experience in program management preferably in a medical communication agency setting within the pharmaceutical arena.
• Basic to intermediate skill level in Microsoft Office Suite, Word, Excel, and Outlook.
• Intermediate to advanced skill level in PowerPoint.
• Strong project management skills with ability to manage multiple projects simultaneously.
• Positive, effective communicator – both written and oral, internal and external.
• Thorough understanding of project workflow and prioritization strategies; PMP certification a plus.
• Ability to work well on a diverse team and collaborate with other team members of all levels to achieve best results.
• Solutions oriented thinker with high attention to detail.