Project Manager

Purpose of Position

The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.

Accountabilities

• Lead Project Planning and Delivery
• Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements
• Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources
• Drive timely completion of deliverables within agreed-upon scope, timeline, and budget
• Prepare project plans, charters, risk logs, and status updates for various stakeholders
• Partner with Stakeholders
• Build strong relationships with internal departments, vendors, and consultants
• Ensure high levels of client satisfaction through accessible, responsive communication
• Navigate challenges and negotiations professionally to keep projects aligned and moving forward
• Support PMO Team and Process Standards
• Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO
• Provide feedback on practical improvements based on project execution experience
• Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices
• Help foster a culture of learning and excellence within the PMO
• Continuously Develop Skills and Advance Expertise
• Stay current on industry trends and best practices
• Participate in training and self-development opportunities

Qualifications

• Bachelor's degree or 4 additional years of directly related experience in Project Management
• Minimum of 5 years project management experience, including:
• Leading cross-functional teams of 10+ participants
• Managing projects 6+ months in duration
• Demonstrated experience managing projects requiring complex analysis and problem solving
• Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps
• In-depth understanding of effective project management principles and processes
• Excellent written, interpersonal and verbal communication skills at all levels of the organization
• Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery
• Strong leadership and team building skills
• Strong facilitation and conflict resolution skills and ability to recognize and escalate issues
• Strong planning and organizational skills

Preferred Qualifications

• PMP Certification
• Certified Scrum Master
• Knowledge of banking products and services