Project Manager

Key Responsibilities

• Manage multiple projects from kickoff through final client closeout.
• Develop and maintain detailed project schedules, timelines, and installation plans.
• Cookordinate project activities between Sales, Design, Operations, Purchasing, Installation, and clients.
• Ensure projects remain on schedule, within scope, and within budget.
• Track project milestones and proactively communicate updates, risks, and solutions.
• Manage project documentation, budgets, change orders, and project reporting.
• Identify project risks and develop proactive solutions to minimize delays and ensure successful project delivery.

Client & Account Coordination

• Serve as the primary point of contact for assigned client accounts throughout the project lifecycle.
• Build and maintain strong client relationships through proactive communication and exceptional customer service.
• Participate in client meetings, construction meetings, and conference calls.
• Cookordinate with architects, designers, builders, general contractors, and other project stakeholders.
• Manage client expectations while ensuring Empire & Co. delivers a high-quality customer experience.

Construction & Site Coordination

• Coordinate field verifications and site readiness prior to project execution.
• Review construction schedules and ensure alignment with project timelines.
• Cookoperate with general contractors, trade partners, building management, and vendors to coordinate site access, deliveries, loading docks, and installation logistics.
• Monitor job site progress and proactively resolve issues that may impact project schedules.
• Ensure all work is completed according to project specifications, quality standards, and safety requirements.

Installation & Logistics

• Cookordinate furniture, fixtures, equipment (FFE), and other project-related deliveries.
• Verify incoming shipments and ensure product accuracy.
• Cookordinate installation schedules with internal operations teams and third-party vendors.
• Ensure punch lists are completed and resolved in a timely manner.
• Conduct final walkthroughs and facilitate project closeout activities.
• Aid in coordinating additional work orders and project changes as needed.

Documentation & Reporting

• Maintain accurate project schedules, budgets, documentation, and status reports.
• Communicate project updates, timelines, and potential risks to clients and internal stakeholders.
• Prepare and provide project closeout documentation and operational materials as required.
• Ensure project records are complete, accurate, and maintained throughout the project lifecycle.

Qualifications

• Bachelor's degree preferred or an equivalent combination of education and experience.
• Minimum of 5+ years of project management experience.
• Salary is based on experience, with an anticipated range of $95,000–$110,000 annually.
• Experience in construction, commercial interiors, facilities, furniture, or a related industry.
• Strong account coordination and client relationship management experience.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience coordinating vendors, contractors, and cross-functional teams.
• Strong organizational, planning, and time management skills.
• Excellent written and verbal communication skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, and Microsoft Teams).
• Experience managing Furniture, Fixtures & Equipment (FFE) projects.
• Experience working with architects, designers, contractors, and construction teams.
• Knowledge of project scheduling and construction coordination processes.