Project Manager

Responsibilities

• Lead the full project lifecycle - initiation, planning, execution, monitoring, and formal closure - following DMSi's implementation methodology
• Conduct and document formal Business Process Reviews (BPRs) at project initiation and govern adherence to plan throughout, formally documenting scope deviations and change requests
• Configure and validate implementation plans using knowledge of DMSi products, customer business workflows, and applicable integrations
• Serve as the primary client contact from project kickoff through closure - building trust, setting expectations, and maintaining clear visibility into project health
• Communicate proactively: status updates, risk flags, change impact, and go-live readiness - never letting stakeholders be surprised
• Build relationships that convert implementation engagements into long-term client loyalty
• Identify, document, and actively manage risks and issues throughout the project - escalating appropriately when thresholds are crossed
• Complete all project administration requirements including time recording, billing documentation, and project closure tasks per policy
• Contribute to onboarding and knowledge-sharing for newer implementation team members

Requirements

• Strong command of ERP concepts, business processes, and accounting/financial principles
• Demonstrated project management capability: planning, scheduling, risk management, and stakeholder communication on multi-month engagements
• Excellent written and verbal communication skills - able to simplify complexity for all audiences
• Strong analytical and problem-solving orientation - able to diagnose root causes, not just symptoms
• High degree of client-facing professionalism: organized, accountable, and dependable under pressure
• Proficiency with project management tools and Microsoft Office suite

Qualifications

• Bachelor’s degree in Accounting, Finance, MIS, Project Management or equivalent work experience/accreditation
• 3+ years of experience in software implementation, project management, or a consulting role with direct client engagement