Project Manager

About the Role

At DecisionPoint Technologies, we connect people, data, and technology to enable faster, smarter decisions. As a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions, we help organizations perform at their best in critical moments. Our employees play a vital role in supporting North America’s most recognizable organizations across retail, transportation & logistics, manufacturing, and healthcare. We’re seeking a Project Manager who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about delivering exceptional customer experiences.

Responsibilities

• Lead the full lifecycle of multi-site technology deployment projects, from kickoff to closeout.
• Develop and maintain detailed project schedules across multiple customer locations.
• Coordinate internal teams, third-party field technicians, and cabling partners for successful site execution.
• Serve as the primary customer point of contact, providing updates, risk assessments, and resolving escalated issues.
• Monitor project scope, timelines, milestones, and deliverables while proactively mitigating risks.
• Review installation documentation, testing results, site photos, and customer sign-offs to ensure quality and compliance.
• Track project budgets, technician labor, expenses, and change orders to support profitability.
• Collaborate with Operations, Engineering, Logistics, and Customer Success teams for seamless delivery.
• Maintain accurate project documentation and communicate status to internal leadership and stakeholders.

Requirements

• 2–5 years of experience managing technology deployment projects or large-scale, multi-site rollouts.
• Experience supporting Retail, Quick Service Restaurant (QSR), Warehouse, Distribution, or Logistics environments.
• Working knowledge of technology deployments involving:
• Point of Sale (POS) systems, registers, kiosks, and peripherals
• Network infrastructure (routers, switches, wireless access points, structured cabling)
• Mobile computers, barcode scanners, handheld devices, and tablets
• Wireless infrastructure terminology and deployment concepts
• Exceptional organizational and project management skills, managing multiple projects and hundreds of active sites.
• Strong verbal and written communication skills for technical and non-technical stakeholders.
• Excellent problem-solving, decision-making, and customer service skills.
• Proficiency with Microsoft Office, particularly Excel and Project scheduling tools.

Qualifications

• PMP or CAPM certification (preferred but not required)
• Experience with project management platforms (NetSuite, IFS, Smartsheet, Microsoft Project, etc.)
• Experience with service management platforms (ServiceNow, ConnectWise, etc.)
• Previous hands-on field experience supporting technology deployments or infrastructure installations

Benefits

• Competitive salary
• Medical, Dental, and Vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-paid Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Employee Assistance Program (EAP)
• Monthly Technology Benefit
• Professional development and career growth opportunities
• Collaborative team environment with cutting-edge enterprise technology projects

Pay

$85,000.00 - $105,000.00

Schedule

Full-Time, Exempt, Hybrid

Job Type: Full-Time, Exempt, Hybrid