PROJECT MANAGER

About the Role

National consulting company seeks a full-time Project Manager to oversee client and internal projects, working directly with CUTEK team members, client representatives, and third-party vendors. The role aims to efficiently complete projects, fulfill company objectives, and provide high levels of client service. The position is based in either San Antonio, TX, or Escondido, CA.

Responsibilities

• Create project plans, schedules, and test scripts.
• Develop project plans with assigned resources to complete projects within time, budget, and expectations.
• Review and oversee client and/or third-party project plans.
• Establish testing procedures as required.
• Ensure tasks and operations comply with established standards, policies, and procedures.
• Document and log all work associated with assignments.
• Maintain and establish high levels of client service, responding promptly to requests and resolving issues.
• Provide assistance, support, and training to customers as needed.
• Ensure programs meet client requirements and are completed on schedule.
• Communicate clearly and courteously with customers, providing updates on project status, deadlines, and problem resolutions.
• Act as a valued consultant and resource to customers.
• Establish and maintain effective communication and coordination with staff and management.
• Provide recommendations for improved project tracking and documentation measures.
• Assist with product and project support as needed.
• Complete records, logs, and project documents.
• Attend and participate in meetings and phone calls as required.
• Maintain documentation and instructions for CUTEK’s products.
• Stay informed of changes in client expectations and assist other team members as required.
• Ensure work area is clean, secure, and well-maintained.
• Complete special projects as assigned.

Qualifications

• Minimum 2-year degree in technical services or related field preferred; equivalent combination of certification, education, training, and experience considered.
• 1-2 years of related experience preferred, with strong consideration for financial industry experience, especially in Credit Union environments.
• Strong analytical and problem-solving skills.
• Well-organized.

Pay

Salary: DOE (Depends on Experience)

Job Type

Full Time