Project Manager

About the role

As a Project Manager at Coursedog, you'll lead customer implementations across our academic operations platform, partnering closely with colleges and universities to ensure successful adoption and long-term value. You'll own the end-to-end implementation experience — from project planning and coordination to training and go-live — while collaborating with internal teams across Product, Engineering, Data, and Support. This role balances customer-facing execution with critical thinking and problem-solving, and is well-suited for someone who thrives in a fast-paced environment, brings a product-oriented mindset, and is motivated by improving higher education outcomes at scale.

What You'll Do

• Lead successful, standard customer implementations across Coursedog's product suite, working directly with institutional stakeholders
• Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
• Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
• Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
• Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
• Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
• Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention

Requirements

• Experience leading software or SaaS system implementation projects
• Strong ability to set priorities, manage multiple workstreams, and monitor progress toward project goals
• Proven skill in identifying, communicating, and mitigating project risks, issues, and dependencies
• Clear and concise verbal and written communication skills across technical, product, and business contexts
• A consultative approach to problem-solving with strong judgment and the ability to work across organizational boundaries
• Comfort working with technical concepts and SaaS terminology, including data systems and integrations
• Experience using tools such as Notion, Rocketlane (or similar project management tools), Salesforce, and Freshdesk

Pay

Competitive base salary ranging from $90,000–$100,000, depending on experience. Performance-based variable compensation plan brings total on-target earnings to $100,000–$110,000 when goals are met.

Benefits

• Healthcare, Dental & Vision: Fixed contribution model with Aetna and Guardian; company covers 65%–99% of employee-only premiums and 45%–75% for employee plus dependents. Includes Spring Health (mental health), XP Health (vision), Carrot Fertility (family planning), and One Medical (primary care). Pre-tax savings via HSA and FSA.
• Retirement Planning: Safe Harbor 401(k) from day one with a 4% employer match on total compensation each pay period.
• Paid Time Off: Unlimited PTO policy.
• Remote-First: Built for distributed work with emphasis on flexibility, outcomes, and transparency.
• Equity: Granted to all employees aligned to role and tenure, with adjustments at promotion.
• Paid Parental Leave: Up to 12 weeks fully paid leave available to all eligible employees.

About Coursedog

Our mission is to break down barriers to student success. Founded by former college students frustrated by outdated academic systems, Coursedog empowers higher ed administrators to deliver exceptional educational experiences and make it easier for students to achieve their goals. We are the Intelligent Academic Operations Platform trusted by 400+ colleges and universities to serve over 3.3 million students. Our platform brings together academic scheduling, curriculum and catalog management, assessment, and workflow automation — all designed to adapt to each institution's unique needs and remove administrative roadblocks so educators can focus on helping students succeed. We're a remote-first, fast-growing company and a Forbes Top 500 U.S. Startup Employer, with a culture that prioritizes engagement, ownership, and impact.