Project Manager

About the role

As a Project Manager you will be an integral part of the CEC team. We help customers run their organizations better through the technology solutions we provide—and you can be part of this essential mission. The Project Manager leads projects to ensure optimal performance and peak efficiencies while overseeing completion of developed company and team goals. Every day is different, challenging, and rewarding. CEC is a great place to accelerate your career.

Responsibilities

• Project Notification: Ensures customer is contacted within 48 hours of project award; reviews overall project objectives and timelines with customer and establishes ongoing communication strategy; ensures all required project information has been provided to Operations from Sales and Engineering; assigns project-related tasks within ConnectWise in relation to project timelines.
• Project Information Review: Reviews all information with key personnel to address questions and unknowns.
• Project Planning: Evaluates potential problems, impact, and solutions; coordinates resources, site access, PPE requirements and equipment; creates a project plan with specific milestones to achieve overall project budgets and timelines; assists in the creation of Gantt charts, Risk Register, Site Safety Plans as required; adjusts the project plan and communicates any changes for the duration of the project life cycle to all stakeholders.
• Project Review with Customer: Reviews system functionality, schedule, and plan with customer; oversees site walk-throughs to verify locations and identify safety hazards.
• Project Kick-Off Meeting: Leads project kick-off meeting and communicates the project plan and reviews all project milestones; oversees site walk-throughs to verify locations and identify safety hazards with the project team.
• Executing Project Plan: Performs consistent site evaluations, safety inspections and CEC quality assurances to ensure project plan compliance; mentors and corrects discrepancies; reports reoccurrences when necessary; communicates changes in the SOW and seeks Change Order possibilities; adapts project plan as needed; ensures project punch list and system testing is completed, coordinates customer training, and schedules documentation completion; assists CEC Sales/Engineering in pre-sales functions by sharing and/or compiling specific customer knowledge and design; assists with onsite training and mentoring of less experienced team members; works alongside the project team to ensure safety and quality objectives are met by adhering to industry codes, standards, and best practices.
• Closing the Project: Performs customer walk-throughs; submits documentation, obtains customer sign-off and verifies completion for project fulfillment on all assigned projects.
• Post Project Meetings: Provides input on project management processes, procedures, tools, and best practice improvement; gives recommendations to Sales and Engineering on improvement areas and project successes.
• Service: Supports Service ticket completion as assigned and provides voluntary support to CEC’s 24/7 On Call rotation.

Supervisory Responsibilities

The Project Manager I leads the project team while they are working on assigned projects.

Minimum Qualifications

• 5+ years of technology experience within CEC or a similar company.
• 3+ years of leadership experience within CEC or a similar company.
• 2 safety-related certifications.
• 1 industry certification (e.g., NICET, BICSI, CTS, etc.).
• Industry certifications and trainings can/will be obtained during the first year of employment to meet the minimum qualifications when applicable.

Personal Attributes

• Strong interpersonal skills; ability to communicate at all levels of the organization and with staff at remote locations as well as customers.
• Strong organizational, conflict-resolution, problem-solving and creative skills, as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.
• Ability to effectively handle stressful situations and manage multiple tasks simultaneously.
• High level of integrity and dependability with a strong sense of urgency and results orientation.

Other Skills & Abilities

• General knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• PC proficiency is essential (Windows environment) and strong working knowledge of Excel is preferred.

Physical, Mental and Environmental Requirements

• Ability to climb ladders up to 12 feet high or be in a lift to extended heights.
• Ability to effectively speak and understand English language communications.
• Standing, walking, climbing, sitting, and use of hands and fingers.
• Lifting objects up to 50 lbs; reaching, grasping, and carrying activities.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus.
• Moderate noise level in the work environment; occasional outside activities subject to seasonal temperature fluctuations.