Jobs · Project Management · Massachusetts

Project Manager

Cisco · Boxborough, MA · 3 wk ago
Project Management$94k–$126k/yrFull-time

Application window expected to close on 08/11/2026; posting may be removed earlier if the position is filled or sufficient applications are received.

About the Team

The Sales Activation & Acceleration Office is seeking an operationally-minded Project Manager to serve as the backbone of our Americas people programs. You will partner with Program Managers to design, implement, and optimize the workflows that power our program. You are a "builder" who thrives on creating repeatable, automated processes in Asana and ensuring our program documentation is always current. While the Program Manager focuses on external stakeholder orchestration, you will focus on internal operational rigor, data integrity, and the systematic setup and coordination of programs.

Responsibilities

  • Operational Workflow Design: Lead the design and implementation of program workflows within Asana. Proactively identify opportunities to integrate automation and AI tools to reduce manual effort and improve team efficiency.
  • Operational Backbone: Serve as the primary custodian of program playbooks and Standard Operating Procedures (SOPs). Ensure all documentation is accurate, accessible, and updated to reflect current best practices.
  • Data & Metrics: Own the program’s reporting cycle. Track KPIs, manage data integrity, and produce regular status reports that provide the Program Manager with clear, actionable insights into program health.
  • Systematic Participant Coordination: Provide critical operational support for programs by managing participant communications, system setup, and follow-through. Act as a supportive point of contact to ensure their administrative journey into the program is seamless.
  • Continuous Optimization: Proactively monitor program performance to identify bottlenecks. Use your technical expertise and curiosity to refine processes and suggest innovative solutions that scale our operational output.

Requirements

  • 3-5+ years in project management, operations, or program coordination.
  • Expert-level experience with project management software, with a strong preference for Asana.
  • Demonstrated experience in designing, implementing, and maintaining automated workflows to streamline operational processes and reporting. Ability to leverage AI tools to enhance efficiency and reduce manual tasks.
  • Proven ability to document processes, maintain SOPs, and manage complex schedules with high attention to detail.
  • A high degree of intellectual curiosity and a proactive approach to learning new tools, systems, and methodologies.
  • Excellent written and verbal communication skills, with the ability to provide clear, tactical, and supportive communication to program applicants.
  • Strong ability to track, organize, and report on KPIs and metrics to support data-driven decision-making.

Preferred Qualifications

  • Project Management Professional (PMP) or equivalent certification.
  • Hands-on experience with advanced automation platforms (e.g., Power Automate) and collaborative database tools (e.g., Airtable).
  • Experience building and maintaining dashboards (e.g., Power BI, Tableau) to visualize program performance and trends.
  • Experience working in a fast-paced, matrixed environment.
  • A passion for people development programs and a desire to contribute to a high-impact team.

About Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range for this position is $93,500.00 to $125,500.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges for specific U.S. locations:

  • New York City Metro Area: $116,300.00 - $173,500.00
  • Non-Metro New York State & Washington State: $101,900.00 - $154,400.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Restricted stock units (RSUs) that vest over time.
  • Paid time off:
    • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
    • 1 paid day off for employee’s birthday.
    • Paid year-end holiday shutdown.
    • 4 paid days off for personal wellness.
    • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period.
    • Exempt employees participate in a flexible vacation program with no defined limit (subject to business needs).
    • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours carried forward.
    • Additional paid time off for critical or emergency family issues.
    • Optional 10 paid days per full calendar year to volunteer.
  • Annual bonuses for non-sales roles, subject to Cisco’s policies.
  • For sales roles, performance-based incentive pay split between quota and non-quota components:
    • Quota-based incentive pay:
      • 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota.
      • 1.5% of incentive target for each 1% of attainment between 50% and 75%.
      • 1% of incentive target for each 1% of attainment between 75% and 100%.
      • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap.
    • Non-quota-based sales performance elements: 0% up to 125% of target.

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