Project Manager

Responsibilities

• Own and drive the full lifecycle of enterprise client implementations, from initial onboarding through successful launch and post-launch warranty support.
• Build, manage, and execute detailed project plans with clear milestones, timelines, and dependencies.
• Proactively identify risks and blockers, own resolution paths, and ensure delivery remains aligned with scope and business objectives.
• Champion project success by not just overseeing tasks—but outcomes and business value.
• Demonstrated improvement in product utilization by enterprise clients — with a focus on increasing feature adoption, engagement depth, and time-to-value realization.

Requirements

• 3-5 years of project management experience, with at least 2 years leading enterprise SaaS or software implementations.
• Strong ability to communicate with all levels, including technical stakeholders, senior business leaders, and C-suite executives.
• Experience managing multiple concurrent projects with complex dependencies.
• Proactive, self-directed, and capable of driving alignment without needing constant input.
• Excellent written and verbal communication skills, with strong executive presence.

Preferred Qualifications

• Experience with agile or hybrid project methodologies.
• Familiarity with project tools such as ClickUp, Azure DevOps, Smartsheet, or Jira.
• PMP, CSM, or other project management certification a plus.
• Experience with product roadmaps, APIs, and enterprise systems integrations.

Benefits

ChargeAfter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, or disability status.

NYC Posting: In accordance with New York City Local Law 32, the expected salary for this role is between $90,000-$120,000. This role may be eligible for additional compensation in the form of bonuses and/or stock options.