Project Manager

About Centric Software

Centric Software is a global leader providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities.

About the role

The Project Manager is the primary client-facing leader responsible for the successful end-to-end deployment of Centric PLM for assigned clients. This role ensures that all projects are delivered on time, within budget, and to the defined scope, while strictly adhering to the Centric PMO's standard implementation methodology and best practices.

Responsibilities

• Project Planning & Scoping: Develop detailed project plans, timelines, resource allocation schedules, and communication strategies in accordance with the PMO standards.
• Forecast: Provide and regularly update accurate resource allocation forecasts. Monitor project hours, resources, and expenses against the budget. Provide a weekly budget report.
• Client Management: Serve as the day-to-day point of contact for the client project team, managing expectations, coordinating meetings, and facilitating all key project milestones (e.g., Blueprinting, configuration, testing, training, go-live).
• Process Execution & Compliance: Rigorously execute the project using Centric implementation methodology, ensuring all required internal documentation and phase gate approvals are completed and auditable.
• Risk & Change Management: Proactively identify, track, and mitigate project risks and issues. Manage all scope change requests using the formal change control process, escalating potential budget or timeline threats to the Director as needed.
• Team Coordination: Coordinate activities between the client's team, the internal technical consultants, and subject matter experts (SMEs) to ensure smooth transitions between project phases.

Qualifications

• Demonstrated proficiency in managing complex, multi-phase enterprise software implementation projects.
• Strong working knowledge of relevant project management tools (e.g., Jira, Asana, MS Project).
• Practical understanding of Centric PLM integration with typical client business processes and IT environments.
• Formal training or certification in a recognized project management methodology (e.g., PMP, CAPM, or Scrum Master) is preferred.
• Proven ability to run effective project steering committee meetings and clearly articulate complex technical and business issues to both client and internal stakeholders.

Success criteria

• Client Satisfaction: Ensure that the deployed solution is aligned with the customer's expectations.
• On-Time Delivery: Successfully complete all assigned projects within the defined timeline variance established by the PMO.
• Process Compliance: Pass all internal project audits demonstrating adherence to PMO documentation, methodology and forecasting standards.
• Client Handoff: Ensure a clean, successful transition to the Customer Support/CS Team.

Location: Anywhere in US / Remote
Experience level: 10 Years