Project Manager

About the role

Reporting to the Manager of the Program Management Office, the Project Manager plans and sets direction for multiple concurrent projects of varying size, including both small and large-scale projects. This position is responsible for the quality and delivery of CENIC’s service commitments on schedule and within budget, using internal and external resources and following CENIC standard policies and procedures. The Project Manager must lead all phases of the project, from beginning to end, and manage the activities of all internal and external resources on projects and/or service deliverables.

Responsibilities

• Manage and lead multiple complex projects ranging in size from small to large, through project initiation to close.
• Effectively manage multiple competing projects and shifting priorities.
• Accountable for day-to-day project support for multiple small to large-sized project plans and teams.
• Effectively communicate project status to, and manage expectations of, team members and stakeholders in a timely and clear fashion.
• Review project team deliverables to ensure quality and adherence to internal standards.
• Develop strong relationships with customers to understand their needs, anticipate obstacles to success, and advocate internally on their behalf.
• Regularly track projects, manage project risks and the impact of changes, provide mitigation plans, and proactively manage escalation of issues to appropriate stakeholders.
• Run ad hoc reports and develop standard reports to establish metrics for teams and ensure performance against metrics is tracked, measured, and socialized on a regular basis.
• Analyze trends and consolidate data/information for review with primary stakeholders to drive data-based decisions.
• Work collaboratively with all teams to ensure workload is appropriately assigned, and resource constraints are identified.
• Develop, refine, and maintain cross-departmental workflows, leveraging automation to eliminate operational bottlenecks and drive measurable efficiencies across the organization.
• Provide feedback and make recommendations to management on process improvements, technology, training requirements, etc.
• Develop and maintain a productive relationship with CENIC associates, providers of goods and services, and industry partners.
• Work closely with the CENIC Security Team to identify, discuss, and implement software tools and solutions in support of CENIC’s networks, network security designs, and implementations of network security policies, procedures, and technologies.
• Other duties as assigned.

Requirements

• Experience with project management principles.
• Experience with vendor management.
• Excellent interpersonal and team-building skills, with a strong ability to influence others.
• Ability to work cross-functionally for deliverables across multiple workgroups.
• Demonstrably solid analytical and problem-solving skills with the ability to use data effectively to drive recommendations.
• Strong presentation skills and excellent oral and written communication skills.
• Ability to work well in a fast-paced, dynamic environment.
• Ability to consider, understand, and prioritize security (and privacy, where applicable) principles, practices, and procedures in all aspects of your role with CENIC.

Qualifications

Bachelor’s degree preferred and 4 - 6 years of relevant work experience; or an equivalent combination of education and experience. Project management certification preferred.

• Proven experience managing multiple projects through their entire life cycle.
• Experience in a high-tech environment and/or managing technical projects.
• Telecommunications industry experience preferred.
• Experience in a university/research environment.
• Professional Services Implementation experience preferred.

Schedule

The regular workweek is Monday through Friday, 8:00 a.m. to 5:00 p.m. Ability to work evenings and weekends for problem resolutions, upgrades, etc., based on CENIC’s business demands.

Benefits

• Generous health benefit package including medical, dental, and vision benefits.
• Life, short-term, and long-term insurance.
• Discounted pet insurance.
• Liberal vacation, sick leave, and 15 paid holidays.
• 403(b) retirement plan with employer contributions and matching contributions.
• Pre-tax and Roth options available.