Project Manager

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a talented Project Manager to join our growing Cloud Project Management (CPM) team. The ideal candidate has a strong background in project management within IT and cloud technologies, combined with consulting experience that has sharpened their ability to be empathic, customer-obsessed, and organized. You will be responsible for planning, executing, and closing projects, ensuring they are completed on time, within scope, and within budget—while delivering exceptional client experiences and contributing to the growth of Caylent’s client relationships. Your Assignment Manage projects end-to-end using Agile methodologies with minimal supervisionDevelop detailed project plans including scope, timelines, resources, and budget estimates aligned to SOW deliverablesAbility to manage the scope of the SOW and negotiate discrepancies with customers, driving prioritization decisionsSuccessfully drive the project schedule and scope while avoiding budget implicationsMaintain PM compliance responsibilities including PSA Health reporting, status reports, sprint reviews, and risk and issue managementProperly identify and differentiate risks from issues, and determine when to escalate within the projectFacilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reportsBuild and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversationsDeliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunitiesAbility to observe and provide timely feedback for project teams focused on client valueLead or contribute to CPM initiatives and strategic cross-functional efforts Your Qualifications 5+ years of professional experience, including at least 3 years in a client-facing Project Manager role2+ years of experience in a consulting or professional services environmentCertified Scrum Master (CSM) certificationAbility to leverage multiple Project Management methodologies and/or approaches to drive the best Client experienceExperience in forecasting and budget management to drive accuracy in revenue projectionsExceptional organizational skills with the ability to manage multiple projects simultaneouslyExcellent communication and interpersonal skills, with a focus on building strong client relationshipsAbility to interact with clients at both a business and technical level Preferred Qualifications Familiarity with infrastructure modernization, application development, and/or data engineering disciplinesExperience working with AWS cloud services and technologiesAWS Certified Cloud Practitioner certification or must be willing to obtain within 90 daysExposure to Jira, Confluence, or similar Agile project management toolsExperience working in a client-facing consulting or professional services environment Benefits 100% remote workEquitable Life - Hybrid Plan100% Premium Coverage for the employee and dependentsCompetitive phantom equity4% Pension match (employer contribution)Unlimited VacationsSick Leave Paid Holidays Parental LeavePaid for exams and certificationsPeer bonus awardsState-of-the-art laptops and toolsEquipment & Office StipendIndividual professional development planAnnual stipend for Learning and DevelopmentWork with an amazing worldwide team in an incredible corporate culture This role may require up to 25% travel, depending on business needs. Base Salary Range: The expected base salary range for this position is $100,000 - $125,000 per year, commensurate with experience and qualifications. Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance. NOTE: We’re unable to provide visa sponsorship now or at any time in the future. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.