Project Manager

About the role

The Project Manager (PM) role within the Project Management Office (PMO) plays a critical role in ensuring effective delivery of projects for clients and internally at CareMetx. The PM is responsible for establishing and leading CareMetx projects from inception to completion, including launching new products and services for clients, IT initiatives, operational efficiency improvements, and infrastructure upgrades and deployments.

Responsibilities

• Plan, execute, and deliver assigned projects to defined scope and contract requirements.
• Lead and directly manage all aspects of project delivery, working with matrixed partners to ensure successful project completion on time and on budget.
• Serve as a subject matter expert in briefing key stakeholders on assigned initiatives.
• Continuously interact and consult with all functions and levels of management to ensure effective communications across teams and stakeholders.
• Establish and maintain essential project documentation.
• Define and track project milestones by creating, maintaining, and reporting on an overall integrated project plan.
• Ensure projects adhere to PMO Standard Operating Procedures (SOPs), developing and maintaining required artifacts.
• Rigorously manage scope to ensure commitments are achieved within agreed timeline, cost, and quality parameters.
• Proactively anticipate, identify, and manage risks and issues, escalating as needed.
• Publish regular project status reports to ensure the project’s overall direction and integrity.
• Ensure stakeholders are adequately consulted or engaged on key deliverables for their respective functional areas.
• Lead weekly project team and periodic stakeholder meetings to assess and review progress with key constituents.
• Track and manage project budget for resource hours and internal costs.
• Collaborate across departments to achieve project goals.
• Propose recommendations and adjustments to improve project delivery and the PMO department.
• Manage and prioritize time to meet deadlines in a fast-paced environment.
• Travel may be required for project-related client meetings and training.
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
• Perform other related duties as assigned.

Requirements

• Minimum of three years’ experience managing software development and/or IT technology projects, or equivalent.
• Bachelor’s degree in a business-related field.
• Preferred experience in the pharmaceutical, medical device, biotech, or healthcare hub services industries.
• Management consulting experience preferred.
• PMP or CAPM certification(s) preferred.

Skills

• Quickly earn the trust of sponsors and key stakeholders, including clients.
• Motivate and mobilize teams; set direction and approach.
• Resolve conflict and navigate a matrixed organization effectively.
• Deliver tough messages with grace.
• Identify and remove barriers to enable teams to complete their objectives.
• Communicate with clarity and precision both written and verbally.
• Demonstrated experience establishing and delivering multiple projects.
• Strong problem-solving and critical-thinking skills.
• Solid influencing and stakeholder management skills.
• Focused and versatile team player comfortable under pressure.
• Strong presentation skills.
• Self-starter, able to execute with limited information and ambiguity.
• Strong core project management skills including multiple aspects of the Project Management Body of Knowledge (PMBOK).
• Knowledge of project management methodologies, tools, and processes including Software Development Lifecycle (SDLC) and Agile Framework.
• Preferred knowledge: Sound healthcare and technical project delivery acumen.

Physical Demands

• Regularly required to sit.
• Must occasionally lift and/or move up to 10 pounds.

Work Environment

The noise level in the work environment is usually moderate.

Schedule

• Monday to Friday to accommodate standard workday in EST time zone.
• Some travel may be required.