Project Manager

About the role

Blink is looking for a Project Manager to join our growing team. If you love working with innovative and exciting clients alongside creative individuals who are highly collaborative, this is the role for you! As a Project Manager at Blink, you will lead the successful delivery of UX research, strategy, and design engagements for some of the world's most innovative organizations. You will partner closely with clients and cross‑functional teams to create clarity, drive alignment, manage risk, and ensure projects are delivered on time, within budget, and at the high standard of quality our clients expect. This role will be responsible for keeping our team on the right track by monitoring schedule and budget, and helping to see and remove roadblocks that come up throughout the lifecycle of a project.

Responsibilities

• Lead the planning, execution, and closure of projects, ensuring they are completed on time, within scope and on budget.
• Develop detailed project plans, timelines, resource allocations, and risk mitigation strategies.
• Build trusted relationships with client stakeholders and serve as one of the primary points of contact throughout project delivery.
• Develop and execute mitigation strategies that protect scope, quality, timeline, budget, and team wellbeing.
• Understand the business implications of project decisions and balance client needs with delivery realities and project profitability.
• Communicate project status, recommendations, and potential challenges in a proactive, transparent, and solutions‑oriented manner.
• Support project intake and prioritization in partnership with senior project and program leaders for one of our core client accounts.
• Collaborate with cross‑functional teams, including business development, design, engineering, human resources, operations, research, and external vendors.
• Ensure compliance with internal project management standards and governance processes.

Requirements

• 3–6 years of project management experience leading client‑facing projects within a consulting, agency, or product design environment.
• In‑person role based in Seattle; candidates must be able to work from the Seattle office daily.
• Highly motivated with a focus on details.
• Exceptional collaboration and communication skills; ability to build rapport and partnership with clients.
• Passionate about process, learning, and growth; thrives in ambiguous environments and takes initiative to solve problems.
• Ability to juggle multiple, varying projects in a fast‑paced environment.

Preferred qualifications

• Familiarity with UX research methodologies, user‑centered design processes, and product development lifecycles.
• Experience with project financial analysis including utilization, forecast management, margin tracking, and resource planning.
• Experience working in a consulting firm.
• PMP, Agile, Scrum, or other project management certifications.

Pay

Salary range: $75,500 – $94,500 per year.

Our Pay Philosophy: We provide clear career paths and opportunities for growth while maintaining a strong sense of inclusivity. Salary bands are transparent; actual compensation will be reviewed by a recruiter and consider experience, location, and other factors.

About Us

Blink UX is a design consulting firm creating products that people use, love and remember. With over two decades of experience in UX research, strategy, and design, Blink partners with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information, visit blinkux.com.

Our culture is deliberately designed to give employees the structure and guidance needed to develop their skills and enjoy a rewarding career. We maintain a positive company culture through careful curation, management, and rigor.