Project Manager
Black Box · DeKalb, IL · 1 wk ago
Project ManagementFull-time
Key Responsibilities
- Owns day-to-day DC Field Ops management (capacity, network services, physical layer)
- Develop, maintain, and manage detailed project schedules
- Oversee all phases of project execution, ensuring alignment with scope, timeline, and budget
- Identify and manage change events, applying best practice change management processes
- Continuous measure & drive service quality against defined SLAs/KPIs
- Acts as the on-site (DC) escalation point / coordinator for planning, scheduling, work prioritization, and ticket resolution with XFN partners and site teams
- Define priorities, build roadmaps, and lead cross-functional delivery by holding owners accountable, tracking progress, and driving adoption
- Manage changes to scope, timelines, and resources with clear stakeholder alignment and communication
- Safety, Quality & Compliance
- Enforce safety protocols, procedures, and site standards across all project activities
- Ensure quality control through consistent documentation, tracking, and reporting
- Maintain adherence to construction technology platforms, building codes, and industry standards
- Manage escalations and incidents by coordinating updates, driving action items to closure, and delivering concise leadership reports
- Identify delivery risks and blockers early and lead mitigation efforts across teams
- Process improvement / SOP governance: develops/standardizes SOPs and implements best practices at scale
- Own QA/QC for physical layer work, including structured cabling, with plant ownership post-acceptance and project intake reviews
- EHS Compliance and drive safe execution through procedural adherence, audits, and correct routing of out-of-scope work
- Financial & Contract Management
- Apply project management accounting practices to support forecasting, budget reviews, and financial reporting
- Manage contracting and delivery methods including lump sum, cost-plus, GMP, design build, and time & material
- Monitor vendor performance, approve invoices, and track project expenditures
- Stakeholder Communication
- Serve as the primary point of contact for internal teams, cross functional teams, clients, subcontractors, and senior leadership
- Communicate project status, risks, milestones, and priorities clearly and confidently
- Prepare presentations and lead briefings for both small and large groups
- Facilitates cross-functional forums (planning sessions, reviews, war rooms) and keeps teams aligned under time pressure
- Problem Solving & Continuous Improvement
- Anticipate issues, mitigate risks, and drive timely resolution of conflicts
- Apply data driven insights to influence decisions and optimize project performance
- Promote a culture of innovation, efficiency, and continuous improvement on site
- Customer facing POC being the main conduit to communication with other cross functional partners
- Ability to adapt to changes in tooling and processes due to continuous improvement initiatives
- Proficient in using data and analytics to support informed decision making
- Extensive knowledge of construction safety protocols and regulatory requirements
- Solid understanding of estimating engineering principles and construction methodologies
- Experience with change management processes and documentation
- Solid understanding of construction accounting, cost forecasting, and budgeting
- Strong communication, presentation, and stakeholder management skills
- Hightly organized, detail-oriented, and self-driven with the ability to adapt to evolving project needs
- Excellent problem-solving skills with a data-driven approach
- Impeccable communication skills for effective project coordination
- Willingness to travel as needed to support project requirements