Project Manager

POSITION SUMMARY

ARCHER Systems is seeking an experienced and highly organized Project Manager. This role reports directly to the Mass Tort Operations Program Director and is responsible for owning end-to-end project delivery across ARCHER’s growing portfolio of pre-settlement technology initiatives.

The Project Manager will serve as the connective tissue between ARCHER’s technology teams, mass tort operations, law firm clients, and third-party integration partners. This individual will drive new projects through delivery, ensuring on-time execution, clear stakeholder communication, and disciplined RACI accountability across cross-functional teams. This is a highly visible role with direct interaction with executive leadership.

JOB RESPONSIBILITIES

• Project Planning & Delivery

• Own project plans, timelines, milestones, and deliverable tracking across all assigned projects from initiation to go-live
• Lead internal project kickoffs, requirements gathering sessions, and stakeholder alignment meetings, ensuring all parties understand scope, dependencies, and success criteria
• Proactively identify blockers, risks, and critical path items; escalate to the Mass Tort Operations Program Director with recommended solutions
• Maintain rigorous status update cadences (daily standups, weekly written updates, etc.)
• Ensure handoffs between technology development (Zeal IT consultants and internal ARCHER dev team), operations, and client-facing teams are clearly defined and executed

• Stakeholder & Client Management

• Serve as the primary project point of contact for internal stakeholders
• Maintain RACI matrices for all active projects; ensure all parties — including both ARCHER technology teams and operations (Mass Torts Operations, Client Services) understand their roles and remain within defined lanes
• Prepare and deliver clear, executive-ready project status reports
• Identify when leadership escalation is needed and facilitate prompt resolution of decisions that require executive input

• Technology Project Coordination

• Coordinate delivery across multiple concurrent workstreams including API integrations (inbound/outbound), data migration, document processing, and client portal development
• Partner with the VP of Technology Special Projects and development team to translate business and operational requirements into actionable user stories and sprint deliverables
• Track and manage project backlogs in coordination with technology (development leads); ensure stories are properly scoped, prioritized, and resourced

• Process & Governance

• Implement and maintain project governance frameworks including charter documentation, scope management, change control logs, and formal close-out procedures
• Ensure alignment between new pre-settlement projects and the broader post-settlement ecosystem to avoid duplication and maintain data integrity
• Drive adoption of standard project management practices across the team including meeting documentation, action item tracking, and decision logging
• Support the sales pipeline by providing project scoping estimates, integration timelines, and delivery capacity assessments for prospective AIM clients
• Manage vendor and contractor relationships (e.g., Zeal IT consulting team) to ensure accountability and delivery against contracted scope

KNOWLEDGE, SKILLS, AND ABILITIES

• Required:

• 5+ years of project management experience, with demonstrated success delivering complex technology projects involving API integrations, data migration, or SaaS platform development
• Experience managing cross-functional teams including software developers, operations staff, and external client/partner stakeholders simultaneously
• Proven ability to develop and maintain project plans, RACI models, stakeholder communication plans, and executive-level status reporting
• Exceptional written and verbal communication skills; able to translate technical details into clear business language for senior leadership audiences
• Experience managing third-party vendor and consulting team relationships
• Proficiency with project management tools (Jira, or equivalent) and Microsoft 365 (Teams, SharePoint, Outlook, Excel)
• Ability to manage ambiguity, multiple priorities, and fast-moving timelines in a high-growth environment

• Preferred:

• Experience in legal technology, mass tort, personal injury, or claims administration industries
• Familiarity with API integration concepts (REST APIs, MuleSoft, ETL pipelines) and cloud platforms (Azure)
• Experience supporting client onboarding and integration projects with law firm or insurance clients
• Background working in organizations that operate both proprietary technology platforms and managed services delivery
• Exposure to Power BI or other data visualization/reporting tools from a project oversight perspective

ABOUT ARCHER

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.