Project Manager

Key Responsibilities

• Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience.
• Actively listen, resolving client problems by taking ownership and following up through completion.
• Understand client/project needs and explain requirements/solutions needed.
• Create meaningful interactions that solve problems, build trust and forge lasting client relationships.
• Provide concise and actionable information to internal and external clients.
• Proactive in reaching out to clients concerning issues such as backorders, schedule moves, and upcoming approvals.

Order Planning / Processing

• Review purchase orders to estimates, ensuring all information is executable and accurate.
• Cook up and track requests for information (RFI’s) as required to maintain completeness and accuracy of project information.
• Cook up and track project scope alternates through change orders to ensure material and services provided are billable and collectable.
• Cook up and track all Architectural Metals order processing milestones to ensure on time completion of orders.
• Produce and understand schedule of values as required.

Load Planning / Logistics

• Assist manufacturing and shipping as needed.
• Provide verbal or written correspondence of all schedule revisions and back orders to client.
• Develop material and delivery sequence if required to meet client expectations.

Compliance/Process/Procedures

• Maintain order files per established guidelines and naming structures.
• Follow Architectural Metals process and procedures to ensure compliance with established company policies.

Experience & Skills

• Education: Associate degree and/or 5+ years project management experience. 5+ years’ industry experience is preferred.
• Experience: Experience in managing projects in a manufacturing environment is preferred. Continuous Improvement (CI) Training is a plus. Commercial Construction experience is a plus. Resolving client concerns.
• Required Skills: Customer service skills. Time Management. Thorough knowledge of ERP software. Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel. Good verbal and written communication skills, active listener. Ability to work independently and as part of a team. Communicates information that is accurate, objective, and fact-based. Negotiation skills. Conflict management skills. Problem solving skills. Ability to develop project specific timelines showing milestones needed to meet client expectations. Ability to develop project specific tasks to include plans to eliminate potential risks. Ability to read shop and fabrication drawings. Knowledge of product testing and performance requirements.

Work Environment/Travel Requirements

• Occasional travel related to other sites/corporate/project sites – Less than 25%.

Physical Requirements

• Ability to work in both office and manufacturing environments. Lift up to 10 lbs.

Benefits

Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression

About the Role

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Our Benefits We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

Schedule

Occasional travel related to other sites/corporate/project sites – Less than 25%.

Pay

Competitive compensation package based on experience and qualifications.