Project Manager

About the Role

Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration.

Responsibilities

• Supervise the day-to-day janitorial operations of an assigned customer site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the client site is provided with high-quality janitorial services.
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with the customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions to ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts, and on the company portal.
• Provide after-hour emergency response as required.
• Maintain weekly operating schedules and completion of payroll for assigned janitorial personnel.

Requirements

• Bi-lingual (Spanish/English) – read, write, and speak.
• 6 months of experience in business management, operations, or supervisory experience in facilities or client-focused sites (preferred but not required).
• Excellent computer skills: Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Management experience, specifically in a union environment (preferred but not required).
• Ability to work a flexible schedule (different on-call times daily).
• Minimum of 2 years of management experience (cleaning experience preferred but not required).
• Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.