Project Manager

About the role

This role leads residential remodeling and reconstruction projects from initial homeowner consultation through final completion, with a strong emphasis on fire restoration and renovation. The Project Manager oversees budgets, schedules, scopes of work, and daily operations while serving as the primary point of contact for homeowners. The position focuses on delivering projects on time and within budget, ensuring high-quality craftsmanship, regulatory compliance, and exceptional customer satisfaction in a meaningful, service-oriented environment.

Responsibilities

• Serve as the primary liaison between homeowners and project teams, providing proactive, clear, and empathetic communication throughout the project lifecycle.
• Direct residential remodeling, restoration, and reconstruction projects from initial planning and estimation through successful completion and closeout.
• Manage project budgets, timelines, scopes, and resources to achieve operational and financial objectives while maintaining high quality standards.
• Coordinate and lead lead carpenters, field crews, and subcontractors to ensure efficient, safe, and timely project execution.
• Ensure full compliance with safety standards, building codes, permits, and inspection requirements, maintaining accurate and organized project documentation.
• Implement and monitor quality control processes to deliver superior craftsmanship and high levels of customer satisfaction.
• Oversee and process change orders, ensuring that scope changes are clearly documented, communicated, and reflected in project budgets and schedules.
• Conduct project estimation and assist with developing accurate scopes of work and cost projections for residential restoration and renovation projects.
• Communicate effectively with the public and all involved stakeholders, including homeowners, inspectors, subcontractors, and internal teams.
• Identify, troubleshoot, and resolve project challenges, schedule conflicts, and customer concerns to maintain project momentum and client confidence.
• Support restoration and renovation operations, particularly fire restoration projects, ensuring that homeowners receive compassionate, responsive service after a loss.
• Maintain detailed records of project activities, including permits, inspections, change orders, schedules, and financial documentation.

Requirements

• Minimum of 5 years of experience as a project manager in residential restoration and renovation.
• Proven experience managing residential remodeling and reconstruction projects from planning through completion.
• Strong project management skills, including budget management, scheduling, planning, and resource allocation.
• Hands-on experience with building codes, permitting processes, and inspection coordination.
• Demonstrated ability to communicate effectively with the public and all involved stakeholders, including homeowners and project teams.
• Experience with project coordination, including managing multiple projects and priorities in a fast-paced environment.
• Experience with change orders, including documentation, communication, and impact on budget and schedule.
• Experience with project estimation for residential restoration and renovation work.
• Strong conflict resolution skills, with the ability to address and resolve issues among stakeholders quickly and professionally.
• Ability to work effectively in a fast-paced environment with shifting priorities and timelines.
• Competence in documentation management, including maintaining accurate and detailed project records.
• Commitment to safety compliance and adherence to industry standards and regulations.

Qualifications

• Core competencies in project management, residential construction, and remodeling and restoration operations.
• Strong customer relations skills, with a focus on empathetic, service-oriented communication with homeowners who have experienced loss.
• Proven team leadership abilities, including leading field crews, carpenters, and subcontractors.
• Experience in quality assurance and implementing quality control processes on job sites.
• Skill in subcontractor management, including selection, coordination, and performance oversight.
• Ability to coordinate permits and inspections efficiently to keep projects on schedule.
• Strong organizational skills and attention to detail in managing multiple projects and documentation.
• Motivation to work in a recession-resistant industry focused on helping homeowners recover from fire and other property losses.

Work Environment

The role primarily operates in the field, with approximately 80% of time spent at job sites and 20% in the office. Job sites are active residential remodeling and restoration environments, often focused on fire restoration and renovation work. The position uses standard construction and restoration tools and equipment on site, with office-based work supported by a company-provided vehicle, gas card, phone, and laptop. The work environment is fast-paced and service-oriented, with a strong culture centered on helping homeowners recover after a loss.

Pay

The pay range for this position is $75,000.00 - $90,000.00 per year. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Company vehicle, gas card, phone, and laptop
• Medical insurance
• 401(k)
• Life and disability insurance
• Paid time off and holidays
• Quarterly performance bonus opportunities of up to 10% based on merit
• Stability of a recession-resistant industry
• Strong culture

Position Details

• Job Type: Permanent
• Location: Harrisburg, PA
• Workplace Type: Fully onsite