Project Manager

About the Role

As the primary customer contact for all new machine projects from purchase to field acceptance, you will execute project plans to successful outcomes including customer satisfaction, scope, schedule and budget. You will build, inspire, and motivate cohesive and high-performing project teams while proactively addressing customer needs and ensuring projects consistently exceed expectations.

Key Responsibilities

• Execute the project plan to successful outcomes: customer satisfaction, scope, schedule and budget
• Identify, document, assign and resolve project issues and roadblocks
• Escalate to appropriate stakeholders, driving to the desired outcome
• Ability to adjust and pivot in changing circumstances, remain flexible, resilient, and open-minded
• Build, inspire, and motivate cohesive and high-performing project teams
• Develop and document successful project plans with project team members and stakeholders
• Schedule and lead effective meetings; including proper documentation, action items and follow-ups
• Maintain individual and department accountability to the project plan
• Serve as primary customer contact for all new machine projects, from purchase to field acceptance
• Communicate clearly, accurately, concisely, and timely with customers; written and verbal
• Proactively address customer needs to ensure project success
• Ensure projects consistently exceed customer expectations, reinforcing Aagard's commitment to helping customers win

Qualifications

• Associate or Bachelor's degree in a Business related field plus 3 years of relevant experience, or equivalent combination of education and experience
• Previous project management and/or customer relationship management experience preferred
• Self-confidence and the ability to be largely self-directed
• Demonstrated success in nurturing customer relationships
• Experience with Microsoft products including proficiency with Microsoft Office
• Ability to learn Aagard software: Microsoft Dynamix AX, CAD software, Project Management Software
• Proficient keyboarding skills
• A conscientious approach to meeting and exceeding customer expectations
• Passion for excellence and influencing positive change
• Strong prioritization, time management, organization, proactive decision-making, and attention to detail
• Confidence and ability to communicate professionally with internal and external customers verbally and in writing
• Ability to handle confidential information with tact and discretion
• Willing and able to travel domestically and internationally as necessary (1-2 trips annually), and must comply with applicable travel requirements
• Must obtain and maintain a valid passport (cost reimbursed by Aagard)

Pay

$71,000 - $101,000

Benefits

• Comprehensive Healthcare for You and Your Family: No-cost preventive and major medical coverage fully paid by Aagard; flexible health options with company contributions; payment-in-lieu if insured elsewhere; company-paid dental, life, and disability insurance; wellness reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more
• Financial Security: 401(k) with 50% match on the first 10% of contributions; quarterly profit sharing
• Time Off: Paid time off; 9 paid holidays; paid bereavement leave; volunteer time off
• Career Growth & Development: Pathways to leadership with mentorship and servant leadership programs; educational support including scholarships and tuition reimbursement
• Unique Offerings: On-staff chaplain for life's milestones, challenges, and celebrations; charitable contribution matching; team building events and Lunch & Learns; complimentary perks including fresh fruit, hot beverages, and local business discounts