Project Manager/Agile Scrum Master (onsite - Grand Rapids, MI)

Position Summary

The Project Manager / Agile Scrum Master is a newly established position responsible for planning, coordinating, and executing assigned projects and initiatives across the firm. This role applies both traditional and Agile project management methodologies to ensure projects are well organized, delivered on schedule, and aligned with business objectives.

Key Responsibilities

• Develop and maintain project plans, schedules, milestones, and resource requirements for assigned projects.
• Track and document risks, issues, dependencies, and action items, and follow up to ensure timely resolution.
• Facilitate project meetings, ensuring decisions, owners, and deadlines are clearly documented and communicated.
• Manage scope changes for assigned projects and escalate concerns to the appropriate stakeholder or manager.
• Cook up communication on testing, training, documentation, and transition-to-support activities for project go-lives.
• Congratulate team members on Agile principles and practices and support consistent use of Agile ceremonies.
• Support change management processes for assigned projects, including documentation of planned changes.
• Coordinate with Infrastructure, Application Development, Cybersecurity, and business owners to schedule and communicate changes.
• Participate in Change Advisory Board activities as needed for assigned initiatives.
• Track change-related issues on assigned projects and flag recurring problems to management.
• Provide regular, accurate status updates to project sponsors and stakeholders.
• Maintain project documentation, including status reports, logs, and meeting notes.
• Communicate clearly and effectively with both technical and non-technical stakeholders.
• Build effective working relationships across technology, operations, and business teams.
• Raise unclear ownership, incomplete requirements, or unrealistic schedules to the appropriate manager.
• Identify recurring causes of delays or rework on assigned projects and recommend improvements.
• Support consistent adoption of project and Agile practices across assigned teams.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 3-5+ years of project management and/or Scrum Master experience.
• Demonstrated ability to work independently and exercise sound judgment in the absence of established processes.
• Strong organizational, facilitation, and written communication skills.
• Ability to manage multiple projects and priorities concurrently.
• Agile and Waterfall familiarity.

Preferred Qualifications

• Experience within a law firm, professional-services organization, or regulated environment.
• Experience supporting technology implementation projects.
• Experience introducing or establishing project management or Agile practices within an organization.
• Familiarity with hybrid project methodologies.
• Familiarity with Jira, Jira Service Management, Microsoft Project, Smartsheet, or similar tools.
• CSM, PMI-ACP, PMP, or similar certification, or actively working toward one.

Core Competencies

• Organization and follow-through
• Comfort converting ambiguity into clarity
• Clear, effective communication
• Meeting and ceremony facilitation
• Attention to detail
• Problem-solving
• Team collaboration
• Adaptability

Measures of Success

• On-time, on-budget delivery of assigned projects
• Clear, up-to-date project documentation
• Timely identification and escalation of risks and issues
• Effective sprint facilitation and healthy team velocity
• Positive stakeholder feedback on communication and coordination
• Smoother transition of completed projects to support