Project Management-Senior Manager

About the role

When you join Verizon you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.

Responsibilities

• Manage a fast changing and evolutionary environment with expectations of uncommon and non-standard deliverables
• Increase revenue across all segments of the business
• Provide information, data, materials and tools that facilitate strategic direction, deliver on the customer experience, and strengthen the Brand
• Serve as a critical link between the development and the execution of multiple projects simultaneously
• Design, build and implement a comprehensive sales enablement program (to include tools, processes, programs and accreditations)
• Partner with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs
• Collaborate with Product Management and Product Marketing teams to develop and launch sales enablement programs
• Identify standard methodologies for rapid dissemination across the field
• Craft and run sales enablement tools/materials that support the sales force in their revenue generating efforts
• Maintain deep knowledge and understanding of the sales organization, the company's value proposition and channels of distribution
• Ensure skills, knowledge and sales readiness of sales organization
• Deliver accurate, detailed, timely and user-friendly ongoing reports
• Review performance and make adjustments for continuous improvement — in both cost-effectiveness, quality, speed, and customer satisfaction

Requirements

• Bachelor’s degree or four or more years of work experience
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience in call center operations
• Experience in sales, sales operations, business development or marketing
• Willingness to work flexible shifts, evenings, weekends or holidays, at times

Preferred qualifications

• A Master's degree
• Presented new and complex wireless technologies to C-Level executives
• Led cross-functional teams and aligned groups to a common goal
• Experience in Enterprise Sales, B2B Sales or Sales Operations
• Ability to develop and implement innovative strategies that result in the successful achievement of critical business goals and objectives
• PMP Certification
• Lean Six Sigma Certification
• Experience with Proactive Engagement Team (PET) Dialer
• Experience with Microsoft Dynamics
• Experience with Cisco ICM Scripting
• Experience with Call Routing IVR
• Data Visualization experience (can read and write SQL and experience running queries in SSMS, Teradata, and/or GCP)

Work arrangement

This is a hybrid role with a defined work location that includes working from home and a minimum of three days per week in the office, as set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Schedule

Scheduled weekly hours: 40

Benefits

• Health and wellness benefit options: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives as part of award-winning total rewards package
• Premium pay opportunities such as overtime, shift differential, holiday pay, allowances (depending on role)
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
• Part-time employees may be eligible for some benefits depending on individual circumstances

Pay

This is an incentive based position with the potential to earn more. For part-time roles, compensation will be adjusted to reflect hours.

Salary range for the location(s) listed on this job requisition based on a full-time schedule: $104,500.00 - $200,000.00.

Salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule: $115,000.00 - $200,000.00.