Project Management Director, Facilities

What this job involves: As the US/Global Project Management Account Leader, you will guide a dedicated team managing a large strategic client portfolio that spans interior fit-outs, capital improvements, site work, and complex ground-up construction. You'll serve as the primary relationship owner, driving both the project delivery strategy and the account's overall growth while fostering a "one-team" culture across JLL's platforms. This role demands exceptional client stewardship, thought leadership in solving business challenges, and the ability to navigate ambiguity with confidence. You'll be responsible for building and leading a geographically dispersed team of project management professionals, managing the account P&L, and ensuring delivery excellence that positions JLL as a trusted advisor. Your success hinges on balancing strategic vision with hands-on execution, all while championing a forward-thinking, client-centric approach. Location: This role requires 20-40% travel to client sites nationwide. The preferred home base is El Segundo, CA or Mesa, AZ, with additional location options in North Charleston, SC and St. Louis, MO. Remote candidates will also be considered for qualified applicants. What your day-to-day will look like: Lead and mentor a national team of project management professionals, providing coaching on JLL standards, market best practices, and client expectations while fostering their professional developmentManage key client relationships across all organizational levels, proactively identifying opportunities to introduce relevant JLL services and solutions that address evolving business needsOversee the full project lifecycle for diverse project types including fit-outs, capital improvements, and new construction, ensuring compliance with contractual, jurisdictional, and client requirementsDrive account strategy development and execution, including managing the P&L to meet or exceed financial targets while maintaining appropriate team sizing and staffing levelsInterface regularly with project managers, architects, contractors, client stakeholders, and property managers to facilitate seamless project delivery and exceptional client experienceManage the client's annual capital plan including year-end projections, variance reporting, and stewardship of capital allocation decisionsIdentify and mitigate project risks related to fees, reputation, and potential liabilities while keeping senior leadership informed of issues that could impact JLL's standingChampion process improvement initiatives that enhance consistency, speed, and cost-effectiveness of project delivery across the portfolio Required qualifications: Bachelor's degree in Engineering, Construction Management, or related field from an accredited institution10+ years of progressive experience in real estate project management leadership rolesDemonstrated experience leading and developing teams within a corporate or third-party service provider environmentStrong knowledge of architectural drawings, construction methods, and project financials including budgeting, scheduling, and change order managementProven track record managing client relationships at the executive level and delivering successful outcomes across complex, multi-site portfoliosAbility to travel 20-40% to support client needs and team development across national locations Preferred qualifications: Advanced degree in relevant field (MBA, Master's in Construction Management, Architecture, or Engineering)Professional certifications such as LEED, AIA, PE, or PMPExperience managing projects in a Principal or Account Leader capacity for strategic clientsWorking knowledge of capital plan creation, management, and reporting in corporate real estate environmentsFamiliarity with JLL's Adaptive Work platform or similar enterprise project management softwareExperience working with landlords, third-party developers, and navigating multi-stakeholder construction environments